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Beyond digital adoption: knowledge management implementation in academic libraries and its technological and organizational barriers a systematic literature review Berliani Ardi; Muhamad Prabu Wibowo; Tamara Adriani Salim
Jurnal Konseling dan Pendidikan Vol. 14 No. 1 (2026): JKP
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/1195000

Abstract

This systematic literature review examines knowledge management (KM) implementation in academic libraries by mapping technology enabled practices and identifying technological and organizational barriers that constrain adoption. Following PRISMA guided procedures, a Scopus based search (2015–2025) retrieved 118 records; after screening against predefined inclusion and exclusion criteria, 11 full-text journal articles were included for narrative synthesis. Study quality and contribution were appraised using a relevance-based scoring scheme (1–10) aligned with the review focus (technology use, implementation detail, and barrier reporting). The synthesis indicates that academic libraries operationalize KM primarily through implementation of collaborative technologies, IoT, analytics and data-driven technologies and blockchain technology and digital security systems. Key barriers recur across contexts of infrastructure limitations, limited human resource capacity, limited managerial support and policies, knowledge hoarding, and standardization and technology interoperability. Reported impacts include improved knowledge sharing, stronger service effectiveness, and enhanced support for academic activities. This review consolidates technology categories and barrier mechanisms into an implementation-oriented synthesis and offers actionable implications for library leaders and policymakers to strengthen infrastructure readiness, interoperability planning, governance clarity, and workforce capability development for sustainable KM implementation.
Preserving Organizational Memory Through the Externalization Process in Formal Organizations: A Systematic Literature Review Ervina Nurjanah; Tamara Adriani Salim; Muhamad Prabu Wibowo
Counseling and Humanities Review Vol 6, No 1 (2026): Counseling and Humanities Review
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/0001375chr2026

Abstract

This study examines the contribution of tacit knowledge externalization to the preservation of organizational memory and identifies the mechanisms and barriers that emerge within formal organizational contexts. The study applies a systematic literature review method using PRISMA 2020 as the reporting guideline for the literature selection process. Data were analyzed through a narrative synthesis approach to describe key findings from relevant studies. The results indicate that externalization plays a fundamental role in sustaining organizational memory by mitigating knowledge loss, strengthening collective memory, and developing knowledge repositories. Externalization mechanisms are identified in two main categories, consisting of process-based mechanisms and technology-based mechanisms. The most influential barriers to externalization are concentrated in three main clusters, namely cultural, structural, and technological factors, which simultaneously weaken organizational capacity to build and sustain collective memory in contemporary formal organizational settings. Overall, the findings emphasize that externalization depends on readiness to address barriers.
Transfer Pengetahuan Antar Generasi untuk Pelestarian Budaya Lokal di Era Digital: Kajian Systematic Literature Review (SLR) Evah Farhah; Tamara Adriani Salim; Muhamad Prabu Wibowo
Counseling and Humanities Review Vol 6, No 1 (2026): Counseling and Humanities Review
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/0001383chr2026

Abstract

Perkembangan teknologi informasi dan digital yang semakin cepat memberikan peluang sekaligus tantangan bagi pelestarian budaya lokal terutama bagi proses transfer pengetahuan antar generasi. Tujuan penelitian ini untuk mengetahui bagaimana proses budaya lokal di wariskan, teknologi digital yang digunakan dan tantangan apa saja yang dihadapi untuk menjaga keberlangsungan budaya lokal. Menggunakan Systematic Literature Review (SLR) dengan pendekatan PRISMA dengan menganalisis artikel-artikel yang relevan dengan topik penelitian. Hasil menunjukkan bahwa proses transfer pengetahuan tetap bertumpu pada interaksi manusia melalui cerita lisan, demonstrasi praktik budaya, peran tetua, keluarga, dan komunitas. Dari sisi teknologi teknologi seperti Content Management Systems (Mukurtu, Omeka), arsip digital, media sosial, YouTube, digital storytelling dapat memperluas akses dan Upaya dokumentasi budaya. keterbatasan infrastruktur, masalah etika dan kedaulatan data, serta kekhawatiran terhadap komersialisasi budaya menjadi tantangan yang harus dihadapi dalam pelestarian budaya. keberhasilan pelestarian budaya lokal di era digital bergantung pada kemampuan menyeimbangkan inovasi teknologi dengan nilai-nilai tradisional serta memastikan keterlibatan aktif komunitas dalam setiap tahap pengelolaan pengetahuan budaya
The Role of Plain Language Summaries in the Context of Knowledge Sharing: A Systematic Literature Review Siti Alyza Rizqika Noordin; Muhamad Prabu Wibowo; Tamara Adriani Salim
Counseling and Humanities Review Vol 6, No 1 (2026): Counseling and Humanities Review
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/0001374chr2025

Abstract

Plain Language Summaries (PLS) are used to increase the readability and public accessibility of research findings, making them highly relevant within knowledge sharing (KS) practices. This study conducted a Systematic Literature Review (SLR) using the Scopus database to identify the roles of PLS in KS and the technologies utilized in their creation. Article selection followed the PRISMA framework, resulting in 24 eligible studies. Data were extracted and synthesized using Microsoft Excel. The findings indicate that PLS play a critical role in simplifying scientific information, enhancing comprehension, expanding dissemination reach, and strengthening user engagement. Additionally, eight categories of technologies were identified, including readability tools, machine learning, large language models, knowledge translation platforms, and multimedia production tools. Overall, PLS serve as a strategic instrument for cross-audience knowledge transfer and require strengthened standards and governance of technological tools to ensure their quality and effectiveness.
TACIT KNOWLEDGE MANAGEMENT AND PRESERVATION IN ORGANIZATIONS: A SYSTEMATIC LITERATURE REVIEW Henry Sandika; Muhamad Prabu Wibowo; Tamara Adriani Salim
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 11, No 1 (2026)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v11i1.28682

Abstract

Tacit knowledge is a strategic organizational asset in the form of individual experience, expertise, and intuition that is difficult to manage due to its implicit and contextual nature. Previous studies have extensively explored knowledge management practices, but limited attention has been paid to understanding the preservation of tacit knowledge within organizations. This article aims to systematically identify the forms of tacit knowledge managed by organizations, their preservation mechanisms, and the challenges organizations face in implementing such management and preservation. The research method used was a Systematic Literature Review (SLR), which examined reputable scientific articles relevant to the theme of tacit knowledge management and preservation in organizations. The PRISMA method was used to select articles, resulting in 33 articles relevant to the research objectives. The results indicate that tacit knowledge in organizations generally takes the form of practical experience, individual insights, technical skills, and community insights. Management and preservation are carried out through informal sharing mechanisms, mentoring, formal training, the use of technology, and Communities of Practice (CoP). However, the management and preservation of tacit knowledge face various challenges, particularly related to a lack of organizational support, a lack of trust between individuals, difficulties in standardization, ineffective use of technology, rigid bureaucracies, and limited organizational resources. This study offers novelty by integrating forms of tacit knowledge, preservation mechanisms, and organizational challenges into a unified analytical framework, highlighting the importance of a socio-technical approach to maintaining organizational memory. The results provide theoretical contributions to advancing knowledge management literature, as well as practical implications for organizations in designing adaptive strategies to preserve strategic intellectual assets in dynamic environments.
A SYSTEMATIC REVIEW OF THE INFLUENCE OF INFORMATION SYSTEM IMPLEMENTATION ON THE EFFECTIVENESS OF KNOWLEDGE RETRIEVAL IN THE ARCHIVAL CONTEXT Ade Maya Azkiyati; Muhamad Prabu Wibowo; Tamara Adriani Salim; Mad Khir Johari Abdullah Sani
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 11, No 1 (2026)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v11i1.28683

Abstract

In the era of digital transformation, archival institutions increasingly rely on information systems to ensure sustainable access to organizational knowledge. The effectiveness of knowledge retrieval in archival systems has become increasingly critical in the digital era. However, existing studies remain fragmented, with limited integrative analysis of technological, organizational, and user-related factors. This study addresses this gap by systematically reviewing the influence of information system implementation on knowledge retrieval effectiveness in archival contexts. A Systematic Literature Review (SLR) was conducted on 28 peer-reviewed articles indexed in Scopus and Taylor & Francis, published between 2015 and 2025. The selected studies were analyzed using a structured classification approach to identify key variables, measurement indicators, and implementation challenges. The findings reveal that knowledge retrieval effectiveness is shaped by five interconnected dimensions: digital infrastructure transformation, metadata standardization, system interoperability, retrieval system integration, and cross-professional collaboration. Effectiveness is commonly assessed using retrieval performance metrics, metadata quality, user interface, user experience, and data accessibility. Despite these advancements, persistent challenges continue to hinder optimal system performance. This study contributes to the literature by proposing an integrative analytical perspective that links technological, organizational, and user-centered dimensions in evaluating archival knowledge retrieval, thereby addressing the lack of synthesis in prior research. The results highlight that successful implementation depends not only on technological capability but also on alignment with governance structures and user readiness. These findings have practical implications for archival institutions and policymakers in designing adaptive, interoperable, and user-oriented information systems to enhance sustainable access to knowledge
Analisis Penerimaan Pengguna ANDIENI di Universitas Indonesia: Studi Pendahuluan Menggunakan TAM Termodifikasi Ade Azkiyati; Muhamad Prabu Wibowo
KRESNA: Jurnal Riset dan Pengabdian Masyarakat Vol 6 No 1 (2026): Jurnal KRESNA Mei 2026
Publisher : DRPM Universitas Budi Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36080/kresna.v6i1.287

Abstract

Universitas Indonesia (UI) telah mengimplementasikan Aplikasi Naskah Dinas Elektronik Universitas Indonesia (ANDIENI) sejak tahun 2019 untuk meningkatkan efisiensi administrasi. Namun, hingga pertengahan tahun 2025, adopsi ANDIENI belum merata di seluruh unit. Penelitian ini bertujuan untuk mendeskripsikan karakteristik penerimaan pengguna dengan fokus pada perbedaan individu, karakteristik antarmuka, karakteristik sistem, persepsi kegunaan, persepsi kemudahan, dan niat keberlanjutan penggunaan. Penelitian ini menggunakan pendekatan kuantitatif deskriptif, dengan data yang diperoleh melalui penyebaran kuesioner elektronik. Jumlah sampel sebanyak 54 responden diidentifikasi berdasarkan kriteria purposive sampling. Analisis data dilakukan dengan menggunakan PLS-SEM. Hasil penelitian menunjukkan bahwa karakteristik antarmuka memengaruhi persepsi kemudahan penggunaan, sedangkan karakteristik sistem memengaruhi persepsi kegunaan. Persepsi kegunaan dari penggunaan ANDIENI berdampak langsung pada niat pengguna untuk menggunakan ANDIENI, Selain itu, niat pengguna dibentuk secara tidak langsung oleh persepsi kemudahan penggunaan sistem ANDIENI. Penelitian ini menyarankan bahwa antarmuka yang dirancang dengan baik dan sistem teknik berkualitas tinggi sangat penting untuk meningkatkan penerimaan pengguna. Pemahaman faktor-faktor ini memberikan dasar strategis untuk mengembangkan sistem yang mudah diadopsi dan digunakan oleh pengguna secara konsisten.
PRESERVATION OF ORGANIZATIONAL KNOWLEDGE THROUGH DIGITALIZATION OF PERSONNEL ARCHIVES Vita Arieska; Tamara Adriani Salim; Muhamad Prabu Wibowo; Mad Khir Johari B. Abdullah Sani
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 2 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i2.25842

Abstract

Digitizing personnel records is a strategic step that not only improves administrative efficiency but also strengthens knowledge governance within organizations. This study aims to analyze the role of personnel records digitization in improving efficiency and accessibility, preventing the risk of organizational memory loss, identifying supporting factors and barriers to implementation, and examining its implications for organizational knowledge preservation. The method used is a literature review of six research articles related to personnel records digitization in various government and private institutions in Indonesia. The results show that digitization accelerates archive retrieval, increases employee productivity, and reduces the risk of damage to physical archives. Without digitization, organizations risk facing organizational memory loss, which hinders accountability and the transfer of institutional knowledge. The main supporting factors for digitalization implementation include leadership support, regulations, technological infrastructure, and human resource competencies, while barriers include budget constraints, low digital literacy, archive complexity, and the risk of data leakage. The implications of this study show that digitization is not only a technical solution but also a long-term strategy to maintain the continuity of organizational knowledge. Theoretically, these results strengthen the integration between records management and knowledge management within the framework of Records Continuum and Organizational Memory Theory. Practically, these findings provide a basis for organizations to formulate archive digitization policies that are oriented towards efficiency as well as the preservation of institutional knowledge.
Analisis Bibliometrik Perkembangan Penelitian Preservasi Naskah Kuno di Perpustakaan Clarissa Prameswari; Tamara Adriani; Frans Asisi Datang; Muhamad Prabu Wibowo
Jurnal Pustaka Ilmiah Vol 10, No 1 (2024): Jurnal Pustaka Ilmiah
Publisher : Universitas Sebelas Maret Library

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jpi.v10i1.85220

Abstract

Preserving manuscripts is crucial to maintaining a nation's cultural heritage and historical knowledge. Manuscript collections have a high risk of damage, and preservation is the primary responsibility of various parties, including libraries. Although several studies have been carried out regarding preserving manuscripts in Indonesia, research has yet to examine this trend globally. Therefore, this study uses bibliometric analysis to explore the development of research trends regarding the preservation of manuscripts in libraries. The research was carried out on November 14, 2023, by searching the Scopus database using the keywords preservation, manuscript, and library. Data were analyzed using the VOSViewer application to determine a bibliometric map of research developments regarding the preservation of manuscripts in libraries. The research results show that (1) there are 134 publications on manuscript preservation in libraries tend to increase, (2) overview of research trends in the preservation of manuscripts in libraries divided into clusters of manuscripts, historic preservation, and digitization, (3) The United States is the most productive country in international publications, (4) the University of Indonesia is the most contributive institution in international publications, and (5) topics such as historical documents, digital storage, deterioration can be researched in the future. This research will provide insight into research topics that can be explored further.