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All Journal International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Joni Pratikno
Universitas Mulawarman
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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THE INFLUENCE OF AI IMPLEMENTATION IN LOCAL GOVERNMENT INFORMATION SYSTEMS ON THE EFFECTIVENESS OF PUBLIC SERVICE DELIVERY IN INDONESIA Dhea Revina Shabila; Joni Pratikno; Abdul Wahid; Ariani; Tetra Hidayati
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 6 (2025)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i6.4516

Abstract

The rapid development of technology has brought significant changes in various aspects of life, including governance. One of the innovations that has been widely adopted is Artificial Intelligence (AI), which plays a crucial role in enhancing the efficiency, effectiveness, and quality of public services. The Indonesian government itself has made efforts to utilize this technology through the Electronic-Based Government System (SPBE) policy, which is regulated in Presidential Decree No. 95 of 2018. The implementation of AI in the public sector is expected to support the vision of “Golden Indonesia 2045” by creating a more adaptive, transparent, and accountable bureaucracy. However, the implementation of AI in government is not without challenges, such as bureaucratic complexity, limited digital infrastructure, and low levels of technological literacy among state officials. Therefore, a comprehensive and sustainable strategy is needed, including the development of human resource competencies and the application of ethical policies aligned with the values of Pancasila and the AI principles agreed upon in the G20 forum. This study aims to analyze the impact of AI implementation in local government information systems on the effectiveness of public service delivery in Indonesia. Additionally, this research also explores the extent to which AI implementation can drive organizational development in government agencies with complex hierarchical structures. The findings of this study are expected to provide both theoretical and practical contributions to strengthening technology-based governance in Indonesia.
EMPLOYEE ENGAGEMENT AS A STRATEGIC MECHANISM LINKING SAFETY CULTURE AND DIGITAL TRANSFORMATION TO SUSTAINABLE PERFORMANCE IN INDONESIAN COAL MINING Joni Pratikno; Irsan Tricahyadinata; Saida Zainurossalamia ZA
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 5 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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Abstract

Purpose - This study examines how safety culture and digital transformation shape employee engagement and sustainable performance in a high-risk coal mining context. It also investigates whether employee engagement mediates the effects of safety culture and digital transformation on sustainable performance. Design/methodology/approach - A quantitative explanatory design was used. Survey data were collected from 204 employees of PT Indominco Mandiri Bontang, Indonesia, selected from a population of 422 employees using proportionate stratified random sampling. The research model was tested with partial least squares structural equation modelling (PLS-SEM) using SmartPLS 4.0. The measurement model was assessed through outer loadings, Cronbach's alpha, composite reliability, average variance extracted, and Fornell-Larcker discriminant validity. The structural model was evaluated through R-square, f-square, path coefficients, and bootstrapped indirect effects. Findings - Safety culture has significant positive effects on employee engagement and sustainable performance. Digital transformation also has significant positive effects on employee engagement and sustainable performance. Employee engagement significantly improves sustainable performance and partially mediates both the safety culture-sustainable performance and digital transformation-sustainable performance relationships. The model explains 53.1% of the variance in employee engagement and 65.0% of the variance in sustainable performance. Originality/value - The study contributes to human resource management, safety management, and digital transformation literature by showing that sustainable performance in mining is not generated solely by safety systems or digital technologies, but by the ability of organizations to convert those resources into employee engagement. The findings extend the job demands-resources, social exchange, and resource-based perspectives to an under-researched Indonesian coal mining setting.
Co-Authors Abdul Wahid Ariani Dhea Revina Shabila Irsan Tricahyadinata ZA, Saida Zainurossalamia