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All Journal International Journal of Humanities Education and Social Sciences
Emilia Rahajeng Larasati
Air Traffic Control Study Programme/ Applied Undergraduate Programme Indonesian Aviation Polytechnic of Curug
Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

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Impact of On the Job Training Quality for New Employee Competency at AirNav Indonesia JATSC Angga Fachzona; Lina Rosmayanti; Emilia Rahajeng Larasati
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 5 (2026): IJHESS APRIL 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i5.2249

Abstract

AirNav Indonesia plays a strategic role in ensuring safe and efficient air traffic operations, particularly at the Jakarta Air Traffic Service Center (JATSC), which operates in a complex and high-risk environment. This study aims to examine the impact of On-the-Job Training (OJT) quality on the competency of new employees at JATSC. OJT quality is assessed through indicators such as curriculum clarity, instructor competence, relevance of training materials, evaluation processes, and feedback mechanisms, while employee competency is measured in terms of technical skills, readiness for independent work, decision-making ability, adaptability to operational pressure, and professionalism. This research adopts a quantitative approach with a descriptive-correlational design. Data were collected from 89 respondents using structured questionnaires, supported by limited observations. The data were analyzed through validity and reliability testing, normality testing, correlation analysis, and simple linear regression. The results show that OJT quality has a positive and significant influence on new employee competency. Higher-quality OJT is associated with improved technical mastery, stronger decision-making capability, and better adaptation to operational demands. The study concludes that effective and well-structured OJT is essential for developing competent personnel who can support aviation safety and operational effectiveness at JATSC
The Effect of Refresher Training on Air Traffic Controllers Performance at Jakarta ACC Unit Nora Uzatul Jannah; Emilia Rahajeng Larasati; Dhian Supardam
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 4 (2026): IJHESS FEBRUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i4.2229

Abstract

The Indonesian aviation industry has experienced rapid growth following the post-pandemic recovery, resulting in increased operational demands for air traffic control services, particularly at the Jakarta Air Traffic Service Centre (JATSC). This study aims to analyze the effect of refresher training on the performance of Air Traffic Controllers (ATCs) at JATSC and to identify factors influencing its effectiveness. Using a quantitative approach with a quasi-experimental design, the study involved 70 licensed ATCs with a minimum of two years of experience, selected through simple random sampling. The independent variable, refresher training, was assessed through content quality, instructional methods, duration, instructor competence, and evaluation mechanisms, while ATC performance was measured across operational safety, efficiency, technical competence, and knowledge retention. Data were collected using a structured questionnaire and analyzed descriptively and inferentially. The results revealed that refresher training had a significant positive impact on ATC performance, especially in enhancing communication effectiveness, safety compliance, and technical proficiency. However, participants perceived the training duration as insufficient for complex simulation practices. The study concludes that well-structured refresher training contributes substantially to maintaining controller competence and operational safety at JATSC, emphasizing the need for continuous improvement in training design and implementation
Effect of ATC Understanding of Cockpit Procedures on Performance in Jakarta ATSC ACC Unit Miftahul Awaludin Jasmin; Emilia Rahajeng Larasati; Lina Rosmayanti
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 4 (2026): IJHESS FEBRUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i4.2243

Abstract

Aviation safety is a fundamental priority in modern air transportation systems, where effective communication and coordination between pilots and Air Traffic Controllers (ATCs) are essential. This study aims to examine the effect of ATC understanding of cockpit procedures through Flight Simulator media on ATC performance at the Area Control Centre (ACC) Unit of Jakarta Air Traffic Services Center (JATSC), operated by Perum LPPNPI (AirNav Indonesia). The research employed a quantitative approach using a survey method. Data were collected through structured questionnaires distributed to 69 active ATCs working at the ACC unit. The research instruments were developed based on indicators of cockpit procedure understanding and ATC performance and were tested for validity and reliability. Data analysis was conducted using descriptive statistics, prerequisite testing, and Kendall’s Tau correlation analysis to examine the relationship between variables. The results show that both the level of ATC understanding of cockpit procedures and ATC performance are generally high. Furthermore, the analysis indicates a positive and significant relationship between understanding cockpit procedures and ATC performance. In conclusion, enhanced comprehension of cockpit procedures through simulator-based training contributes to improved ATC performance and supports operational effectiveness and aviation safety within the Jakarta Flight Information Region
Co-Authors Angga Fachzona Dhian Supardam Lina Rosmayanti Miftahul Awaludin Jasmin Nora Uzatul Jannah