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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Jurnal Ilmiah Widya Binus Business Review ComTech: Computer, Mathematics and Engineering Applications Jurnal Pendidikan dan Konseling Sanskara Manajemen dan Bisnis West Science Journal Economic and Entrepreneurship Jurnal Penelitian Pendidikan Indonesia
Juwono, Edhi
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Mathematics Other

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Journal : Jurnal Penelitian Pendidikan Indonesia

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Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model Adele Mailangkay; Edhi Juwono
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 9, No 3 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020232237

Abstract

The development of technology and information is growing rapidly along with the emergence of the digital era. This study aims to determine and analyze the determinants of customer trust in fintech as a means of payment through the technology acceptance model approach. The research method uses quantitative descriptive analysis with a sample of 150 respondents. The results showed that perceived ease of use had a positive and significant effect on perceived usefulness. The perception of ease of use and the perception of usability have a positive and significant effect on attitudes. The perception of usefulness and attitude have a positive and significant effect on the intention to use fintech. Therefore, FinTech is seen as a good opportunity by regulators as supervisors and organizers, and by the community as users of FinTech.
Co-Authors Ambar Kusuma Astuti Annissa, Rizki Bayu Adi Nugroho Bayu Adi Nugroho, Bayu Adi Harya Widiputra I. Hardhy Winarta Inung Wijayanti Jasmin, Jasmin Mailangkay, Adele B. L. Rizki Annissa Santa Uli Sri Wahyuningsih Wibowo, Teguh Setiawan Winarta, I. Hardhy