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The Role of Managerial Support and Peer Networks in the Effectiveness of Digital Team Coaching in Hybrid Work Environments Ratu Aghnia Raffaidy Wiguna; Ika Swasti Putri; Nur Rizki Wijaya; Rika Nur Widiastutik
Indonesian Journal of Accounting and Financial Technology Vol. 4 No. 2 (2025): November 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/crypto.v4i2.94

Abstract

This study examines how managerial support and peer networks enhance digital team coaching effectiveness in Indonesian hybrid work environments. Using quantitative cross-sectional survey, data from 130 employees and managers in technology, finance, transportation, entrepreneur and education sectors were analyzed via SPSS to assess correlation and regression effects among managerial support, peer networks, and team performance. Findings highlight the critical role of leadership engangement and peer collaboration in optimizing digital coaching outcomes, providing actionable strategies for organizattions to strengthen hybrid team dynamics. The study underscores the need for structured support systems to bridge mplementation gaps in resource constrained settings.
UMKM Mustahik BAZNAS Kota Madiun Go-Digital untuk Kinerja Berkelanjutan Akie Rusaktiva Rustam; Rika Nur Widiastutik; Taufiq Ismail; Adri Putra Nugraha; Dian Anugerah Pancasona; Nisrina Rahmah Fahmi
ARDHI : Jurnal Pengabdian Dalam Negri Vol. 4 No. 5 (2026): Oktober: ARDHI : Jurnal Pengabdian Dalam Negri
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ardhi.v4i5.2229

Abstract

This community service article reports a go-digital empowerment program for mustahik MSMEs assisted by BAZNAS Madiun City. The program was motivated by low bookkeeping literacy, limited ability to calculate Cost of Goods Sold (COGS), weak digital financial recording, and limited use of online catalogues and cashless payments. The activity aimed to improve business management professionalism, financial transparency, and digital marketing readiness among mustahik MSMEs. The implementation used a Participatory Action Research approach through offline workshops, practical simulations, direct mentoring, installation of simple digital tools, pre-test and post-test evaluation, and peer-support monitoring. The results show improvements in the separation of personal and business cash, COGS calculation ability, digital bookkeeping adoption, online catalogue use, and QRIS readiness. Average monthly revenue was reported to increase by 35%, exceeding the initial target of 20%. The program indicates that gradual, practical, and partnership-based intervention can strengthen mustahik MSME governance and support sustainable productive zakat empowerment.