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Zulkifli Rangkuti
Management and Business Study Program, Mitra Bangsa University, Jakarta
Decision Sciences, Operations Research & Management

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The Effect of Participation and Work Environment on Personnel Performance in the General Secretariat (Setum) of the Jakarta Metro Jaya Regional Police Zulkifli Rangkuti; Rotunas Oktavian; Nurwulan Kusuma Devi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6523

Abstract

The objectives of the study are as follows: to determine the effect of personnel participation on personnel performance, to determine the effect of the work environment on personnel performance, to analyze the effect of participation and the work environment simultaneously on personnel performance at the Setum Polda Metro Jaya. There is an effect of participation on employee work performance . This is proven by the results obtained. The calculated t value for the participation variable (X 1 ) is 7.606 while the t table value for n = 50 is 2.008 . So 7.606 > 2.008 , then H 0 is rejected and Ha is accepted, it can be stated that participation (X 1 ) has a significant effect on personnel performance (Y) . There is an influence of the work environment on employee work performance . Proven to be obtained The calculated t value for the work environment variable (X2 ) is 6.909, while the t table value for n = 50 is 2.008 . So 6.909 > 2.008, the Adjusted R Square value is 0.932 which shows that the Y variable (personnel performance) is influenced by the X1 variable ( participation ) and the X2 variable ( work environment ) by 93.2% and the remaining 6.8% is influenced by other factors not studied.
Evaluation of Leadership and Personnel Management on Work Effectiveness at the Jakarta Customs and Excise Regional Office Rusman Hadi; Zulkifli Rangkuti; Nurwulan Kusuma Devi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6524

Abstract

This study aims to determine the influence of leadership on employee work effectiveness, to determine the influence of employee management on employee work effectiveness, to determine the influence of leadership and employee management together on work effectiveness, the calculated t value for the Leadership variable (X1 ) is 9.773 while the t table value for N = 100 is 1.983 . So 9.773 > 1.983 , then H0 is rejected and Ha is accepted, it can be stated that Leadership (X1 ) has a significant effect on Employee Work Effectiveness (Y), the calculated t value for the Employee Management variable ( X2) is 10.755 , while the t table value for N = 100 is 1.983 . So 10.755 > 1.983 , then H0 is rejected and Ha is accepted, it can be concluded that partially the Employee Management variable (X2) has an effect on Employee Work Effectiveness (Y), the results test ANOVA obtained a calculated F value of 390,320. While the F table ( 0.05) for N = 100 is 2.70 . So the calculated F > from the F table ( 0.05) or 390,320 > 2.70 with a significant level of 0.000 because 0.000 <0.05, it can be said that Leadership ( X1 ) and Personnel Management (X2) together have a positive effect on Employee Work Effectiveness (Y)
The Influence Of Organizational Culture And Job Satisfaction Towards The Performance Of Pt Torabika Eka Semesta Employees Angel Limbong; Zulkifli Rangkuti; Eddy Hermawan Hasudungan Panjaitan
Dinasti International Journal of Digital Business Management Vol. 7 No. 3 (2026): Dinasti International Journal of Digital Business Management (April-May 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i3.6567

Abstract

The aim of the research is to describe and analyze the significant influence of organizational culture on employee performance, the significant influence of job satisfaction on employee performance and analyze the influence of organizational culture and job satisfaction on employee performance, This research uses a quantitative approach, descriptive and associative type. There is an influence of organizational culture on employee performance in the organization , as evidenced by the calculated t value for the Organizational Culture variable (X1 ) of 7.425 while the t table value for n = 66 is 1.996 . So 7.425 > 1.996 , then H0 is rejected and Ha is accepted , There is The influence of job satisfaction on employee performance in the organization , is proven by the calculated t value for the Job Satisfaction variable (X2 ) of 9.625 , while the t table value for n = 66 is 1.996 . So 9.625 > 1.996 , then H0 is rejected and Ha is accepted . There is an influence of organizational culture and job satisfaction on employee performance . It is proven from the ANOVA test or calculated F value obtained by the calculated F of 2.85 , 298 , while the F table ( 0.05) for n = 66 is 2.74 . So the calculated F > from the F table ( 0.05 ) or 2.85 , 298 > 2.7 4 with a significance level of 0.000 because 0.000 < 0.05, it can be said that Organizational Culture (X 1 ) and Job Satisfaction (X 2 ) together or simultaneously have a positive effect on Employee Performance (Y)
Analysis of the Influence of Organizational Culture and Employee Competency on Service Satisfaction at the General Secretariat of the State Police of the Republic of Indonesia (POLRI ) Bondan Suandaru; Zulkifli Rangkuti; Nurwulan Kusuma Devi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6470

Abstract

This study aims to analyze the influence of organizational culture and employee competency on service satisfaction at the Indonesian National Police General Secretariat . The background of the study is based on the demand for improving the quality of reliable, modern, and information technology-based public administration services, which in practice still face obstacles in the form of suboptimal internalization of organizational culture and limited employee competency. This study uses a quantitative approach with a survey method. The research population is employees at the Indonesian National Police General Secretariat, with data collected through a structured questionnaire. Data analysis techniques include validity tests, reliability tests, classical assumption tests, and multiple linear regression analysis. The results of the study indicate that organizational culture has a positive and significant effect on service satisfaction. Employee competence also has a positive and significant effect on service satisfaction. Simultaneously, organizational culture and employee competence significantly influence service satisfaction at the Indonesian National Police General Secretariat. These findings confirm that strengthening consistent work culture values and improving employee competence, both in terms of knowledge, skills, and work attitudes, are important factors in supporting the improvement of the quality of professional, prompt, and accountable public administration services. This research is expected to provide academic contributions in the development of public sector human resource management studies, as well as practical contributions as a basis for formulating policies to strengthen organizational culture and develop employee competencies within the Indonesian National Police General Secretariat.
Motivation of Millennial Marketers in Achieving BRI Bank Micro Performance Andi Isra Mallambusi Kosasih; Zulkifli Rangkuti; Nurwulan Kusumadevi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6471

Abstract

The purpose of this study was to answer the established problem formulation, namely the work motivation of millennial generation marketers (Mantri) at PT Bank Rakyat Indonesia (Persero) Tbk in an effort to achieve optimal micro performance. The main focus of this study is to understand how motivating factors (intrinsic) and hygiene factors (extrinsic), based on Herzberg's Two Factor Theory, influence their work enthusiasm and productivity. The results of the study indicate that intrinsic motivating factors, such as responsibility, job autonomy, and meaningful work, are the main triggers for high-performing marketers to exceed company standards. Meanwhile, hygiene factors such as clarity of procedures, quality of supervision, and workload balance are crucial in preventing demotivation and maintaining psychological stability. This study concludes that Human Capital management at BRI needs to personalize the motivational approach and transform the role of superiors into mentors or coaches in order to align the character of millennials with organizational goals. The research method used is qualitative with a descriptive approach. Data were collected through in-depth interviews with 15 informants, consisting of micro-marketers (Mantri) from various performance categories (High, Average, and Low Performers), Unit Heads, and Micro-Business Managers. Informants were selected using purposive sampling to gain a deeper understanding of the phenomenon of Human Capital management at BRI
Analysis of Organizational Culture and Communication on Employee Job Satisfaction in the Directorate General of Taxes Bangun Wijanarko; Zulkifli Rangkuti; Nurwulan Kusuma Devi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6472

Abstract

The purpose of this study is as follows to determine the influence of Organizational Culture on Employee Job Satisfaction, to determine the influence of Communication on Employee Job Satisfaction, to determine the influence of Organizational Culture and Communication on Employee Job Satisfaction in the Directorate General of Taxes . the calculated t value for the Organizational Culture variable (X1) is 4.067 , while the t table value for n = 40 is 2.021 . So t count> t table or 4.067> 2.021 , then H0 is rejected and Ha is accepted , it can be stated that Organizational Culture ( X1 ) has a significant effect on Job Satisfaction ( Y), the results of the t test the calculated t value for the Communication variable ( X2 ) is 4.194 .... 194 > 2.021 , then H0 is rejected and Ha is accepted, it can be concluded that partially the Communication variable (X2 ) has an effect on Job Satisfaction (Y). The R Square value is 0.678 . This shows that 67.8 % of Organizational Culture (X1 ) and communication (X2 ) together have an effect on Job Satisfaction (Y), while the remaining 32.2% is influenced by other factors not examined in this study
The Impact of Transformational Leadership and Work Motivation on the Performance of Outsourced Employees at PT Citra Insani Garda Semesta Fathullah Hanung Yasenosa; Zulkifli Rangkuti; Nurwulan Kusuma Devi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6473

Abstract

The purpose of this study was compiled to answer the formulation of the problems that have been determined, namely To analyze the influence of transformational leadership on the performance of outsourcing employees, To analyze the influence of work motivation on the performance of outsourcing employees. To analyze the influence of transformational leadership and work motivation simultaneously on the performance of outsourcing employees at PT Citra Insani Garda Semesta . Transformational leadership has a significant influence on the performance of outsourcing employees. The results of the partial test (t-test) show that the calculated t value of 4.568 is greater than the t table of 1.992 , so the hypothesis is accepted, Work motivation has a significant effect on the performance of outsourcing employees. The results of the partial test show that the calculated t value of 4.308 is greater than the t table of 1.994. Transformational leadership and work motivation simultaneously have a significant influence on the performance of outsourcing employees. Based on the results of the simultaneous test (F test), the calculated F value was 63.643 , which was greater than the F table of 2.73 with a significance level of 0.000 < 0.05 . This indicates that transformational leadership and work motivation together have a significant influence on the performance of outsourcing employees at PT Citra Insani Garda Semesta
The Influence of Work Ethic and Work Discipline on the Work Effectiveness of ASN Employees of the Ministry of Defense as Military Reserves at the Headquarters of the Special Forces Command Bryan Steven; Zulkifli Rangkuti; Nurwulan Kusumadevi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6481

Abstract

This study aims to analyze and understand in depth the influence of work ethic on employee performance, the influence of work discipline on work effectiveness, and the simultaneous influence of work ethic and work discipline on work effectiveness among ASN employees of the Ministry of Defense assigned as Military Reserves at the Special Forces Command Headquarters. The focus of this research is important considering the demands of professionalism and task accuracy in the defense environment that requires a high level of ethic and discipline. The type of research used is quantitative research, namely research that relies on data in the form of numbers as the basis for statistical analysis. However, this study also utilizes qualitative data as support, in the form of statements, words, or sentences obtained from questionnaires, consultation results, and interviews with related informants. The population in this study amounted to 130 ASN employees, and based on the sampling technique, the researcher used 98 respondents as a sample considered representative to describe field conditions. For hypothesis testing, this study uses the Structural Equation Modeling–Partial Least Square (SEM-PLS) application tool Version 4.0, which is capable of testing relationships between variables comprehensively. The test results show that work ethic (X1) and work discipline (X2) have a positive and significant influence on work effectiveness (Y) partially. In addition, the results of the determination coefficient test (R-Square) of 0.434 or 43.4% indicate that work effectiveness can be explained by these two variables, while the remaining 56.6% is influenced by other factors not included in the scope of the study
The Influence of Work Culture, Motivation and Discipline on Personnel Performance of the Detention and Evidence Sub-Division of the Operational Section of the Special Detacle 88 Anti-Terror Police of the Republic of Indonesia Yul Kuswoyo; Zulkifli Rangkuti; Eddy Hermawan Hasudungan Panjaitan
Dinasti International Journal of Digital Business Management Vol. 7 No. 3 (2026): Dinasti International Journal of Digital Business Management (April-May 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i3.6559

Abstract

Personnel performance is a strategic factor in supporting the effectiveness of operational tasks, especially in the Detention and Evidence Sub-Division of the Operational Section of the Special Detachment 88 Anti-Terrorism Police of the Republic of Indonesia which has a high level of risk and demands for professionalism. This study aims to analyze the influence of work culture, motivation, and discipline on personnel performance, both partially and simultaneously. This study uses a quantitative approach with the support of qualitative data as a complement to enrich the interpretation of the research results. Quantitative data were collected through a structured questionnaire, while qualitative data were obtained from open-ended statements in the questionnaire and short interviews with related informants. The study population was 122 personnel, with a sample of 94 respondents determined using sampling techniques tailored to the research needs. Data analysis was carried out using SPSS Version 27 software. The results of the study indicate that partially motivation and discipline have a positive and significant effect on personnel performance, while work culture does not show a significant effect on personnel performance. Simultaneously, work culture, motivation, and discipline contribute to personnel performance, with a coefficient of determination (R Square) of 0.434. This indicates that 43.4% of the variation in personnel performance can be explained by these three variables, while the remaining 56.6% is influenced by other factors outside the research model. These findings confirm that increasing motivation and consistently enforcing discipline are key factors in improving personnel performance, while work culture requires strengthening and adjustments to have a more significant impact on performance within the Special Detachment 88 Anti-Terror Police environment
Co-Authors Andi Isra Mallambusi Kosasih Angel Limbong Bangun Wijanarko Bondan Suandaru Bryan Steven Eddy Hermawan Hasudungan Panjaitan Fathullah Hanung Yasenosa Nurwulan Kusuma Devi Nurwulan Kusumadevi Rotunas Oktavian Rusman Hadi Yul Kuswoyo