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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal SOLMA PREPOTIF : Jurnal Kesehatan Masyarakat Aliansi : Jurnal Manajemen dan Bisnis International Journal of Science and Society (IJSOC) Return : Study of Management, Economic and Bussines Journal of Innovative and Creativity International Journal of Economics Studies
Devi, Nurwulan Kusuma
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Public Health Social Sciences Other

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Strategy Marketing Bureau Service Advertisingin Build Trust Customer (Studies Case Pt. Moncoleco (Kuncoro) Devi, Nurwulan Kusuma; Wibowo, Hadi Mulyo; Hidayat, Rahmat; Naser, Haspul
International Journal of Economics Studies Vol. 1 No. 2 (2024): International Journal of Economics Studies
Publisher : Raudhah Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research aiming to find out how companies run their business, identify strengths, weaknesses, opportunities and threats, and offered solutions. The importance of SWOT analysis, in an effort to overcome the problem of customer trust US a whole to identify the strengths, weaknesses, opportunities and threats faced by PT. Mondoleko Kuncoro. This research is qualitative with a case study approach with a descriptive design. Primary data in the form of interviews, observations, and documentation. The analysis technique uses source triangulation and SWOT analysis. The results showed that PT. Mondoleko Kuncoro runs a business that includes understanding customer needs, building service excellence, relationship marketing, personal selling and direct marketing, and pricing services. The IFAS score was 5.1, while the EFAS was 5.95. The mapping position is in a stable state, meaning that there is no change in its activity, while the SWOT quadrant places it in positions I and III. This shows PT. Mondoleko Kuncoro is still on the verge of weaknesses, but has the strength to take advantage of opportunities.
Retaining Top Talent (High Potential): Strategies To Reduce Employee Turnover In Companies In Jakarta Nervilia, Indi; Devi, Nurwulan Kusuma; Idaman, Syukrio; Naser, Haspul
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 2 (2025): April
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i2.7189

Abstract

The issue of employee turnover poses a significant challenge for private organizations. However, by implementing effective strategies to improve organizational performance, productivity, and overall success, it is possible to retain employees with high potential. This study conducts an in-depth analysis of employee turnover, identifies contributing factors, recognizes patterns and trends, and provides practical and evidence-based recommendations to help private companies reduce employee turnover and improve their employee retention strategies. The researcher used Structural Equation Modelling (SEM) Smart PLS 4.0, to analyze data on the factors associated with employee turnover. The study's findings may have significant effects on organisational culture by generating more stable and engaged employees. The study suggests that organizational culture, job satisfaction, and retention significantly impact company turnover. This research underscores the importance of understanding and addressing employee turnover in private or state companies to enhance long-term sustainability and competitiveness.
Pemberdayaan UMKM dan Peningkatan Gizi Masyarakat dalam Menurunkan Risiko Stunting melalui Pendampingan Usaha Bandeng di RW 07 Kelurahan Rawajati Astuti, Indri; Wahyuningsih, Sri; Devi, Nurwulan Kusuma; Kurniati, Yeni; Latief, Abdul; Prastica, Ayunda Rahmadani Dwi; Maharani, Syifa
Jurnal SOLMA Vol. 14 No. 1 (2025)
Publisher : Universitas Muhammadiyah Prof. DR. Hamka (UHAMKA Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/solma.v14i1.17650

Abstract

Background: Stunting adalah masalah kesehatan yang signifikan di Indonesia, terutama di daerah dengan tingkat kemiskinan yang tinggi. Pemberdayaan Usaha Mikro Kecil dan Menengah (UMKM) dan peningkatan gizi masyarakat merupakan pendekatan yang efektif dalam mengatasi masalah ini. Pengabdian masyarakat ini bertujuan untuk menurunkan risiko stunting melalui program pendampingan usaha bandeng di RW 07 Kelurahan Rawajati. Metode: Program pengabdian masyarakat ini menggunakan pendekatan partisipatif dengan melibatkan masyarakat lokal dalam setiap tahap kegiatan. Pendampingan ini mencakup pelatihan teknis, manajemen usaha, dan edukasi gizi untuk masyarakat setempat. Hasil: Hasil menunjukkan adanya peningkatan signifikan dalam pengetahuan dan keterampilan masyarakat mengenai pengelolaan usaha bandeng dan pentingnya gizi seimbang. Selain itu, pendapatan rumah tangga dari usaha bandeng meningkat, yang berdampak positif terhadap akses terhadap makanan bergizi. Kesimpulan: Pemberdayaan UMKM dan edukasi gizi dapat secara efektif menurunkan risiko stunting. Pendampingan usaha bandeng di RW 07 Kelurahan Rawajati tidak hanya meningkatkan kesejahteraan ekonomi tetapi juga kesadaran gizi, yang keduanya berkontribusi pada pencegahan stunting.
Pengaruh Kualitas Pelayanan Dan Promosi Terhadap Kepuasan Konsumen Baby SPA Di Aleankabut Hoz Kota Depok Shovilia, Shovilia; Panjaitan, Eddy Hermawan Hasudungan; Devi, Nurwulan Kusuma
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2139

Abstract

This study aims to analyze the influence of service quality and promotion on customer satisfaction at Aleankabut Hoz baby spa in Depok City. A quantitative approach was applied, with data collected via questionnaires from 108 respondents. Multiple linear regression analysis was used. The results showed that both service quality and promotion had significant partial and simultaneous effects on customer satisfaction. Promotion emerged as the dominant variable influencing satisfaction, particularly through public relations and digital media strategies. The coefficient of determination (R²) of 89.2% indicates that the independent variables significantly explain the variation in customer satisfaction. The findings imply that enhancing empathy-based service quality and optimizing digital promotion strategies can increase customer loyalty in the baby spa sector.
PENGARUH IMPLEMENTASI REKAM MEDIS ELEKTRONIK DAN KOMPETENSI PERAWAT TERHADAP KUALITAS PELAYANAN DI RUMAH SAKIT KETERGANTUNGAN OBAT JAKARTA Saepulloh, Aep; Panjaitan, Eddy Hermawan Hasudungan; Devi, Nurwulan Kusuma; Rangkuti, Zulkifli; Nurakhim, Bambang
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 9 No. 2 (2025): AGUSTUS 2025
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v9i2.47575

Abstract

Rekam medis elektronik berperan penting dalam meningkatkan kualitas pelayanan sehingga pasien merasa puas, cepat dan nyaman dengan pelayanan yang diberikan kemudian mempermudah tugas tenaga kesehatan khususnya perawat dalam mendokumentasikan riwayat perjalanan penyakit pasien dari mulai masuk sampai keluar rumah sakit. Tahapan melakukanimplementasi rekam medis elektronik diperlukan penguasaan dari pengguna itu sendiri agar kualitas data yang dihasilkan menjadi optimal. Tujuan penelitian ini menganalisis pengaruh secara simultan dan bersama-sama implementasi rekam medis elektronik dan kompetensi perawat terhadap kualitas pelayanan di rumah sakit. Desain penelitian ini adalah metode kuantitatif deskriptif dengan pendekatan cross sectional. Sampel penelitian sebanyak 97 responden. Subjek penelitian yang dipilih adalah Rumah Sakit Ketergantungan Obat Jakarta dan metode pengambilan data menggunakan kuesioner. Hasil Penelitian ini adalah Implementasi Rekam Medis Elektronik dan Kompetensi Perawat Secara Simultan berpengaruh Terhadap Kualitas Pelayanan di Rumah Sakit Ketergantungan Obat Jakarta dengan uji simultan (uji f) dengan melihat nilai F hitung sebesar (22.373) > F tabel (3,09) dengan nilai signifikansinya 0,001 < 0,05. Kesimpulan dan saran dari penelitian ini dapat dikatakan bahwa variabel Implementasi Rekam Medis Elektronik dan Kompetensi Perawat bersama-sama dapat memberikan pengaruh yang positif dan signifikan terhadap Kualitas Pelayanan di Rumah Sakit Ketergantungan Obat Jakarta, seluruh karyawan dan tenaga kesehatan khususnya perawat yang menggunakan Rekam Medis Elektronik hendaknya diberikan pelatihan atau In House Training (IHT) terhadap penggunaan Rekam Medis Elektronik sehingga kompetensi perawat dalam Implementasi Rekam Medis Elektronik dapat terpenuhi dengan baik.
Improving Sales Force Performance Through Effective Human Resource Management Astuti, Indri; Purnomo, Hadi; Devi, Nurwulan Kusuma; Jati, Prihatina
Return : Study of Management, Economic and Bussines Vol. 2 No. 7 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i7.146

Abstract

Human resources (HR) is one of the important things in supporting the achievement of a maximum goal. The company as a profit-oriented organization really expects targets in terms of sales, production, delivery, performance and other goals within the company to be achieved immediately. This study used a qualitative method of collecting data sourced from documents, books, journals, articles / other online media, using grounded research theory aimed at developing theory (theory building) inductively based on data. The result of this study is that human resource management can improve sales force performance. Through the results of Suparman's research that human resource management is able to improve sales force performance in the case example here is PT. Perdana Mitra Abadi Cianjur which develops the potential of its employees through the development of human resource management, namely providing in-service training to its employees regarding product knowledge and soft skills.
Performance Management Challenges in Multinational Organizations: Global and Local Policy Perspectives Jati, Prihatina; Astuti, Indri; Safari, Budi; Devi, Nurwulan Kusuma
Return : Study of Management, Economic and Bussines Vol. 2 No. 10 (2023): Return : Study of Management, Economic And Bussines
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v2i10.175

Abstract

Globalization of management is a fact of life. Global management is the performance of management activities that cross national boundaries. Global management helps to solve problems that cannot be solved alone in international cooperation. The growth and development of multinational companies requires quality management. The complexity in handling companies across countries spurs the resources in it to continue to be creative and innovative. The method used in this study is descriptive analytics, by conducting a literature search related to performance management challenges in the context of multinational companies, with a conceptual approach and a historical approach. The results of this study show that management challenges always exist in building a multinational organization, performance management is needed in building a change mentality. To face performance challenges in miltnational organizations there are several steps or strategies that can anticipate them, including: Creating the availability of skilled personnel, Improving the company's ability to adopt and use progress, Building a more effective, efficient, and highly motivated team, which is able to improve the company's competitive position, Ensuring adequate human resources for expansion into new programs. Training, Increased productivity. Reduce employee turnover. Increased efficiency.
Employee Engagement Mediation: Employee Performance Through Employee Loyalty and Organizational Commitment Milisani, Meirna; Devi, Nurwulan Kusuma; Naser, Haspul
International Journal of Science and Society Vol 6 No 1 (2024): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v6i1.1004

Abstract

The automotive parts highly value the quality of production results, so it requires employee involvement to mediate employee loyalty and organizational commitment to improve employee performance. The quality demands of automotive parts production must meet customer standards. Therefore, employee performance determines the desired quality of work. Researchers will investigate the relationship between employee loyalty and organizational commitment by examining how employee engagement influences employee performance. The results of this study can provide input to management for future follow-up. Researchers used descriptive statistics using Smart PLS 4.0 to analyze data and identify factors related to employee loyalty and organizational commitment, which increase company productivity by mediating employee engagement to employee performance. Questionnaires were distributed to 158 employees using Google Forms. Engagement and performance are strongly and positively influenced by employee loyalty. While organizational dedication has a positive and significant effect on employee performance. What significantly mediates the relationship between employee loyalty, organizational commitment, and employee performance is employee engagement, which is strongly correlated with it. Employee loyalty and organisational commitment indirectly affect employee performance through employee engagement, suggesting that these factors may indirectly improve performance through employee engagement.
PENGARUH MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PT PENJAMINAN KREDIT DAERAH JAKARTA Atmojo, Kunto; E, Muh. Noval Sanubari; Devi, Nurwulan Kusuma; Wahdini, Nurul
Aliansi : Jurnal Manajemen dan Bisnis Vol 18, No 2 (2023): ALIANSI : Jurnal Manajemen dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v18i2.534

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh motivasi kerja dan disiplin kerja secara parsial terhadap kinerja pegawai pada PT Penjaminan Kredit Daerah Jakarta. Serta Sebagai ilmu pembelajaran sehingga mengetahui pengaruh motivasi kerja dan disiplin kerja secara signifikan terhadap kinerja pegawai pada PT Penjaminan Kredit Daerah Jakarta.Metode penelitian dilakukan dengan menggunakan metode kuantitatif, jawaban responden terhadap kuisioner yang diberikan menunjukkan bahwa ada hubungan antara motivasi dan disiplin terhadap kinerja pegawai dan rata-rata memberikan gambaran bahwa variabel yang diamati menunjukkan hal-hal yang sudah bagus. Dari pengolahan kuesioner diketahui bahwa dari 50 responden, sampel yang digunakan  adalah laki-laki 27 orang dan perempuan 23 orang.Hasil penelitian ini membuktikan bahwa peran sumber daya manusia dalam suatu perusahaan penting bagi kelangsungan dan perkembangan perusahaan, melalui pegawai yang berkualitas yang ditunjukkan dengan kinerja pegawai yang baik.Hasil perhitungan statistik menunjukkan bahwa kinerja pegawai dapat dipengaruhi oleh motivasi kerja dan disiplin kerja secara bersama-sama dengan F hitung yang signifikan sebesar 24,610, angka ini jauh lebih besar dari F tabel sebesar 2,80. Persamaan regresi ditunjukkan oleh persamaan Y 3,099 + 0,380 X1 (Motivasi Kerja) + 0,543 X2 (Disiplin Kerja). Ini menunjukkan bahwa terdapat pengaruh positif dan signifikan Motivasi Kerja dan Disiplin Kerja secara simultan terhadap Kinerja Pegawai 
Memperkuat Pengendalian Internal atas Transaksi Kas Kecil: Studi Kasus Kualitatif Devi, Nurwulan Kusuma; Naser, Haspul; Damayanti, Wiwit
Aliansi : Jurnal Manajemen dan Bisnis Vol 19, No 1 (2024): ALIANSI : Jurnal Manajemen dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v19i1.576

Abstract

Latar Belakang: Pengendalian internal yang efektif atas pengeluaran kas sangat penting bagi organisasi untuk mencegah kecurangan, salah urus, dan memastikan penggunaan dana yang tepat, terutama dalam pengelolaan transaksi kas kecil. Kas kecil adalah sejumlah uang tunai yang digunakan untuk pengeluaran kecil dan tidak terduga yang sulit untuk diproses melalui prosedur pengadaan normal. Mempertahankan kontrol internal yang kuat atas kas kecil sangat penting untuk melindungi aset dan mendorong akuntabilitas keuangan. Tujuan: penelitian ini untuk menganalisis sistem pengendalian internal atas pengeluaran kas dalam pengelolaan transaksi kas kecil pada sebuah organisasi berskala menengah. Metode: Penelitian ini menggunakan pendekatan studi kasus kualitatif, yang melibatkan penelaahan dokumen, observasi, dan wawancara semi-terstruktur dengan personil yang relevan yang bertanggung jawab atas pengelolaan kas kecil. Data dikumpulkan mengenai kebijakan, prosedur, dan praktik-praktik yang terkait dengan penanganan, otorisasi, pencatatan, dan rekonsiliasi kas kecil. Temuan/Hasil: Analisis kualitatif menunjukkan beberapa kekuatan dalam sistem pengendalian internal, seperti pemisahan tugas yang jelas, batas otorisasi yang jelas, dan rekonsiliasi yang teratur. Namun, kelemahan juga diidentifikasi, termasuk pelatihan yang tidak memadai untuk penjaga kas kecil, kurangnya penghitungan fisik secara berkala, dan kurangnya pemantauan terhadap pola penggantian biaya. Kesimpulan: Temuan-temuan tersebut menunjukkan bahwa meskipun organisasi telah menetapkan kerangka kerja pengendalian internal yang baik untuk pengelolaan kas kecil, masih terdapat peluang untuk perbaikan guna meningkatkan efektivitas secara keseluruhan dan mengurangi potensi risiko. Rekomendasi yang diberikan mencakup penguatan pelatihan, penerapan penghitungan kas mendadak, dan peningkatan prosedur pemantauan dan tinjauan untuk memastikan pengamanan aset yang tepat dan penggunaan dana kas kecil yang efisien.
Co-Authors Abdul Latief Atmojo, Kunto Damayanti, Wiwit E, Muh. Noval Sanubari Hadi Mulyo Wibowo Hadi Purnomo Idaman, Syukrio Indri Astuti Jati, prihatina Maharani, Syifa Milisani, Meirna Naser, Haspul Nervilia, Indi Nurakhim, Bambang Panjaitan, Eddy Hermawan Hasudungan Prastica, Ayunda Rahmadani Dwi Raden Mohamad Herdian Bhakti Rahmat Hidayat Saepulloh, Aep Safari, Budi Shovilia, Shovilia Wahdini, Nurul Yeni Kurniati Zulkifli Rangkuti