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A Sharia-Based Strategic Human Resource Management Model for the National Amil Zakat Agency (BAZNAS) Moch Aminudin Hadi; Cahyo Budi Santoso; Netty Syafitri; Robby Kurniawan; Yuddy Giovanna Priscilla
Annals of Human Resource Management Research Vol. 6 No. 1 (2026): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v6i1.3462

Abstract

Purpose: This study aims to formulate a comprehensive Sharia-based Strategic Human Resource Management (SHRM) model for the National Amil Zakat Agency (BAZNAS). The model integrates spiritual, moral, and professional values to enhance the organization’s effectiveness and accountability in managing zakat institutions. Research Methodology: A qualitative research approach with an interpretive phenomenological design was employed. Data were collected through in-depth interviews, participatory observations, and document analysis involving eight purposively selected key informants. Data validation was ensured through triangulation and member checking. Results: The findings show that SHRM at BAZNAS is shaped by three key dimensions: foundational (zakat fiqh), external (regulation, digitalization, and global factors), and internal (leadership and organizational culture). Twelve core values integrate spiritual, moral, and professional aspects, whereas HRM functions focus on planning, retention, and development within a Sharia framework. Conclusions: A distinctive Sharia-compliant SHRM model is crucial for strengthening professionalism, accountability, and public trust, thereby enabling zakat institutions to enhance their socioeconomic roles. Limitations: This study is limited by its qualitative design, small sample size, and Indonesian context, which may affect its generalizability. Contributions: This study offers a novel integration of Sharia principles into strategic HRM for non-profit institutions, contributing theoretically to Islamic HRM literature and practically to HR policy and strategic planning in zakat organizations.
From Resources to Performance: Job Satisfaction as a Conversion Mechanism for Knowledge Management, Work Culture, and Intellectual Integrity in Hotels Yandra Rivaldo; Andika Prasetya Nugraha; Robby Kurniawan; Tantri Widriati
Advances in Human Resource Management Research Vol. 3 No. 3 (2025): June - September
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ahrmr.v3i3.1110

Abstract

Purpose: This study examines how knowledge management, work culture, and intellectual integrity are translated into employee performance through job satisfaction in the hotel sector, with a focus on high-contact service environments. Research Method: An explanatory survey reached 235 permanent employees of three-star hotels in Batam, Indonesia, sampled proportionately from a frame of 566. All five constructs were modelled as second-order latent variables in LISREL 8.70. Results and Discussion: The results indicate that knowledge management, work culture, and intellectual integrity are positively associated with job satisfaction. In turn, job satisfaction demonstrates a strong relationship with employee performance. The model explains 57% of the variance in job satisfaction and 86% of the variance in employee performance. Indirect effects show consistent partial mediation, indicating that job satisfaction functions as a central mechanism through which organisational resources are translated into performance outcomes. Implications: Job satisfaction warrants managerial attention as the mechanism linking resource investment to employee performance, not as a by-product of human resource practice. Existing studies have largely examined knowledge management, work culture, and ethical constructs in isolation, with limited explanation of how these heterogeneous resources are jointly translated into performance. This study addresses this gap by proposing a unified conversion-based framework centred on job satisfaction as a common mechanism. It further positions intellectual integrity as a distinct individual-level epistemic resource, extending established ethical perspectives in hospitality research.