Garuda - Garba Rujukan Digital

The Influence of E-WOM and Digital Marketing Patient’ Re-Visits at The Internal Medicine Polyclinic Sebening Kasih Hospital Nadhila Nur Amalina; Enrico Adhitya Rinaldi; Nurminingsih Nurminingsih
International Journal of Health and Pharmaceutical (IJHP) Vol. 6 No. 2 (2026): May 2026
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v6i2.591

The research problem arose from indications that some nurses experience difficulties in optimally performing their nursing duties, which can impact the quality of patient care. Unequal distribution of professional competence, low motivation due to a lack of recognition and career development, and a high workload due to an imbalance in the nurse-to-patient ratio are suspected to be the main causes of this decline in performance. The purpose of this study was to analyze the influence of professional competence, work motivation, and workload on nurse performance in the inpatient ward of Sebening Kasih Hospital, Pati Central Java Indonesia. This study, a descriptive quantitative study, recruited 42 respondents: nurses working in the in the internal medicine polyclinic of Sebening Kasih Hospital, Pati, who had worked in the inpatient ward for at least six months, were permanent nurses or active contract nurses, and were willing to participate. The data collected consisted of primary data collected using a questionnaire. The results concluded that professional competence and work motivation had a positive and significant effect on nurse performance in the inpatient ward of Sebening Kasih Hospital, Pati, Central Java Indonesia Workload negatively affected nurse performance. The higher the workload, the lower their performance.

The Relations of Knowledge, Attitude, and Motivation, General Surgeons and Nurses, Toward Nosocomial Infection Prevention Practices Inside the Operating Room Muhammad Nazhim; Enrico Adhitya Rinaldi; Fresley Hutapea
International Journal of Health and Pharmaceutical (IJHP) Vol. 6 No. 2 (2026): May 2026
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v6i2.637

This study aims to analyze the effect of knowledge, attitudes, and motivation on healthcare workers’ service performance in the context of infection prevention in operating rooms. The study employed a quantitative approach with a cross-sectional design. The population consisted of all healthcare workers involved in operational services at RSUD H. Hanafie Muara Bungo, Indonesia, using a total sampling technique with a sample size of 30 respondents. Data was collected through structured questionnaires and analyzed using Spearman correlation and linear regression. The findings indicate that knowledge does not have a significant effect on service performance, while attitudes show a significant relationship with moderate strength. Motivation emerges as the most dominant factor, exhibiting a strong and significant relationship with service performance. Simultaneously, knowledge, attitudes, and motivation significantly influence service performance, contributing 53.4% to its variance. These findings suggest that service performance is not solely determined by cognitive aspects but is strongly influenced by behavioral and motivational factors. Therefore, improving service quality requires an integrated managerial approach focusing on strengthening motivation and fostering professional attitudes, alongside enhancing workforce competencies.

The Effects of Work Motivation, Workload, Work Stress, Perceived Organizational Support, and Organizational Citizenship Behaviour on the Performance of Healthcare Workers Joseph John Rivaldo Kia Bolly; Enrico Adhitya Rinaldi; Nurcahyo Andarusito
International Journal of Health and Pharmaceutical (IJHP) Vol. 6 No. 2 (2026): May 2026
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v6i2.638

The success of Dharmawangsa Specialized Hospital in achieving its mission to provide comprehensive mental health services greatly depends on the performance of its healthcare workers. Pre-research data indicate a negative trend in the number of healthcare workers with excellent performance, declining from 17.64% in 2022 to 9.52% in 2024. This study aims to analyses the effects of work motivation (X1), workload (X2), work stress (X3), Perceived Organizational Support (POS) (X4), and Organizational Citizenship Behaviour (OCB) (X5) on the performance of healthcare workers (Y) at Dharmawangsa specialized hospital. This study used a quantitative approach with a cross-sectional design. The accessible population consisted of all healthcare workers actively working at Dharmawangsa, totalling 42 respondents selected through total sampling. The data were analysed using the SEM-PLS method with Smart-PLS v4 software. The results of hypothesis testing showed that work motivation had a negative and insignificant effect on performance (T-statistic = 0.389; p-value = 0.697), workload had a positive and significant effect on healthcare worker performance (T-statistic = 2.189; p-value = 0.029), work stress had a positive and significant effect on healthcare worker performance (T-statistic = 2.116; p-value = 0.034), POS had a negative and insignificant effect on performance (T-statistic = 0.544; p-value = 0.587), and OCB had a positive and significant effect on healthcare worker performance (T-statistic = 2.424; p-value = 0.015). This study concludes that workload, work stress, and OCB are proven to have a significant effect on the performance of healthcare workers at Dharmawangsa Specialized Hospital Indonesia.

The Sharia Marketing Strategy in Hospitals to Meet Customer Health Needs Enrico Adhitya Rinaldi; Erlina Puspitaloka Mahadewi
International Journal of Health and Pharmaceutical (IJHP) Vol. 6 No. 2 (2026): May 2026
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v6i2.639

The concept of sharia marketing in hospitals currently has differences with conventional marketing that invite customers to approach their Lord through health services. This new trend is not found in conventional marketing concepts. Hospitals play an important role in the development of public health, and the products or services produced are appropriate to meet customer needs, in health services that bring them closer to Allah the Creator with the maqoshid sharia approach. Customers whose needs are met will feel satisfied and their worship will be of increasing quality with better health conditions. The method in this writing is a study of sharia marketing literature by discussing marketing strategies in Islam that can be implemented in sharia and non-sharia hospitals (general hospitals) that want to apply it. Result: in several dimensions must meet the provisions of Islamic Sharia, including 1. products must be halal and have the right quantity and quality; 2. changing prices must be followed by changes in product quantity and quality and have price control; 3. Place can be interpreted as distribution and business premises should be able to create value and raise a better standard of living by providing ethical services; 4. promotional ethics avoid false and misleading advertising; 5. Marketers must be honest and responsible for the products they produce; 6. They must possess intellectual integrity and a higher level of awareness throughout the process; 7. Their physical business premises must have an Islamic architectural style; 8. They must be faithful in their promises; and 9. They must be patient in their service and communication. Decisions based on Sharia Marketing Strategies (SMS) are crucial for hospital management and marketers in carrying out their role as pioneers of Islamic outreach in hospital healthcare services.

The Efforts to Improve the Achievement of Controlled DM Patient Treatment in the Prolanis Program at Jasinga Community Health Center Enrico Adhitya Rinaldi; Erlina Puspitaloka Mahadewi; Ratna Sari; Salma Nabilah Rafifah; Lisdayanti NA Hi Nur; Vita Emilya; Azzahra Inda Latifan
International Journal of Health and Pharmaceutical (IJHP) Vol. 6 No. 2 (2026): May 2026
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijhp.v6i2.645

The aim of this study is to prevent uncontrolled diabetes can lead to various chronic complications, such as coronary heart disease, stroke, kidney failure, neuropathy, and blindness. These conditions not only reduce the patient's quality of life but also increase morbidity and mortality rates, and healthcare costs. As a promotive and preventive effort, the Social Security Administering Agency (BPJS Kesehatan) in Indonesia, has developed the Chronic Disease Management Program (Prolanis), one of which is aimed at people with type 2 diabetes. This program is implemented in primary healthcare facilities (FKTP), including community health centers (Puskesmas), with the aim of improving patients' quality of life through continuous treatment, health education, regular physical activity, and regular clinical monitoring. Prolanis consists of six main components: medical consultations, group education, reminders via SMS gateway, home visits, club activities such as group exercise, and monitoring of patient health status. Research method of this study used a descriptive observational design with a cross-sectional approach and was conducted at the Jasinga Community Health Center from August to September 2025. The subjects were all diabetes mellitus patients registered in the Prolanis program. Result data distribution of patients at Jasinga 38,1% controlled and 61,9% uncontrolled despite these limitations, this study has important implications. From a primary healthcare perspective, Jasinga Health Center can utilize simple educational media such as pamphlets and control cards as a means of patient monitoring. However, this strategy should be complemented by additional interventions such as home visits, the establishment of digital communication groups, and increasing family participation.

The Sharia Marketing Strategy in Hospitals to Meet Customer Health Needs Enrico Adhitya Rinaldi; Erlina Puspitaloka Mahadewi
International Journal of Science, Technology & Management Vol. 7 No. 3 (2026): May 2026
Publisher : Publisher Cv. Inara Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v7i3.1430

The concept of sharia marketing in hospitals currently has differences with conventional marketing that invite customers to approach their Lord through health services. This new trend is not found in conventional marketing concepts. Hospitals play an important role in the development of public health, and the products or services produced are appropriate to meet customer needs, in health services that bring them closer to Allah the Creator with the maqoshid sharia approach. Customers whose needs are met will feel satisfied and their worship will be of increasing quality with better health conditions. The method in this writing is a study of sharia marketing literature by discussing marketing strategies in Islam that can be implemented in sharia and non-sharia hospitals (general hospitals) that want to apply it. Result: in several dimensions must meet the provisions of Islamic Sharia, including 1. products must be halal and have the right quantity and quality; 2. changing prices must be followed by changes in product quantity and quality and have price control; 3. Place can be interpreted as distribution and business premises should be able to create value and raise a better standard of living by providing ethical services; 4. promotional ethics avoid false and misleading advertising; 5. Marketers must be honest and responsible for the products they produce; 6. They must possess intellectual integrity and a higher level of awareness throughout the process; 7. Their physical business premises must have an Islamic architectural style; 8. They must be faithful in their promises; and 9. They must be patient in their service and communication. Decisions based on Sharia Marketing Strategies (SMS) are crucial for hospital management and marketers in carrying out their role as pioneers of Islamic outreach in hospital healthcare services.

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