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All Journal JUTEKOM - Jurnal Teknologi dan Ilmu Komputer
Yustian Servanda
Universitas Mulia Balikpapan
Computer Science & IT

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Implementasi Sistem Informasi DANA untuk Efisiensi Transaksi Digital Laurentius Chandika Laiglety; Raky Rajulio; Yustian Servanda; Nasruddin bin Idris
Jurnal Teknologi informasi dan Ilmu Komputer Vol. 2 No. 1 (2026): Januari 2026
Publisher : Nolsatu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65258/jutekom.v2.i1.38

Abstract

The rapid growth of digital transactions in Indonesia has increased the demand for efficient, secure, and stable information systems. DANA, as one of the largest digital wallets, plays a crucial role in providing fast payment services. This study aims to analyze the implementation of information systems in the DANA application, focusing on system architecture and data processing that support transaction efficiency. A descriptive-qualitative case study method was employed through literature review, technical documentation analysis, and application feature observation. Results show that DANA's microservices architecture, real-time data processing, and distributed cloud infrastructure significantly accelerate transactions (average 5 seconds) and achieve 99% uptime. In conclusion, structured and adaptive information system implementation greatly contributes to the speed, security, and operational efficiency of DANA as a digital transaction platform.  
Perbandingan Usability Tiket.com dan Travelokadengan Metode SUS Aji Kintan Amara; Syahiid Ilmi; Yustian Servanda; Pramudya Prima Insan
Jurnal Teknologi informasi dan Ilmu Komputer Vol. 2 No. 1 (2026): Januari 2026
Publisher : Nolsatu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65258/jutekom.v2.i1.39

Abstract

This study aims to analyze and compare the level of usability between two prominent digital travel booking platforms in Indonesia, namely Tiket.com and Traveloka. The background of this research lies in the criticality of superior user experience in determining competitive advantage within the fierce digital service landscape. The main objective is to quantitatively measure and analyze the difference in usability scores between the two platforms. The methodology utilizes a quantitative approach by implementing the standard System Usability Scale (SUS) questionnaire. The questionnaire consists of 10 alternating positive and negative items, presented using a 5-point Likert scale. These items are repeated for each application to obtain individual usability scores. The survey will be distributed to 30 respondents active users. The results are expected to specifically identify the relative strengths and weaknesses of both applications, providing strategic input for system developers to enhance user interface quality and achieve optimal customer satisfaction.
Evaluasi Usability SIAM Universitas Mulia dengan Metode SUS Frisca Bernadeta Caroline; Aisyah Nur Nailah Atikah; Yustian Servanda; Rizky Gandarrityaz
Jurnal Teknologi informasi dan Ilmu Komputer Vol. 2 No. 1 (2026): Januari 2026
Publisher : Nolsatu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65258/jutekom.v2.i1.40

Abstract

The Student Academic Information System (SIAM) is an information system for managing academic data at Mulia University Balikpapan (UM). Although this system has helped students access academic services, there are still issues related to ease of use between systems. Therefore, this study was conducted to assess the usability level of the SIAM interface using the System Usability Scale (SUS) method. This study used a quantitative approach with a SUS questionnaire distributed to active students of Mulia Balikpapan University who had experience using SIAM. The data obtained was analyzed to determine the usability category of the system and identify the obstacles perceived by users. Based on data calculations, an average score of 60.69 was obtained, reflecting the system's position in the Marginal High category. Technically, this score refers to a D grade scale with an OK adjective rating. Although the system is functionally capable of accommodating user needs, the data indicates that optimization of design elements is still necessary. These findings confirm that SIAM Universitas Mulia has reached a threshold of acceptable acceptance, but still requires some adjustments to achieve optimal usability performance. The results of this study are expected to provide useful input for the development and refinement of the SIAM interface so that it can improve user comfort, efficiency, and satisfaction in supporting academic activities.
Analisis Perbandingan Ahp–Topsis Dan Moora Untuk Penilaian Kinerja Karyawan Tengku Eky Fatdhillah Sugiono; Dina Agus Mardiani; Yustian Servanda
Jurnal Teknologi informasi dan Ilmu Komputer Vol. 2 No. 1 (2026): Januari 2026
Publisher : Nolsatu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65258/jutekom.v2.i1.42

Abstract

Employee performance evaluation is a crucial aspect in supporting objective and measurable managerial decision-making. However, in practice, performance assessment is often still subjective and not fully supported by systematic analytical methods. This study aims to analyze and compare the combined Analytical Hierarchy Process and Technique for Order Preference by Similarity to Ideal Solution (AHP–TOPSIS) method with the Multi-Objective Optimization on the Basis of Ratio Analysis (MOORA) method in a Decision Support System for employee performance evaluation at PT Classics Prima Sejahtera. This research applies a quantitative approach using a case study method, where data are collected through observation, interviews, and performance assessment questionnaires. AHP is employed to determine the weights of evaluation criteria based on their level of importance, while TOPSIS and MOORA are used to rank employee performance. The results indicate that both methods are capable of producing objective employee rankings; however, differences in ranking order occur due to the distinct computational characteristics of each method. The AHP–TOPSIS method demonstrates advantages in terms of accuracy in criteria weighting, whereas MOORA offers a simpler and more efficient calculation process. This study concludes that both methods can be effectively applied as decision support tools, with the selection of methods depending on the needs and complexity of decision-making within the organization.
Co-Authors Aisyah Nur Nailah Atikah Aji Kintan Amara Dina Agus Mardiani Frisca Bernadeta Caroline Laurentius Chandika Laiglety Nasruddin bin Idris Pramudya Prima Insan Raky Rajulio Rizky Gandarrityaz Syahiid Ilmi Tengku Eky Fatdhillah Sugiono