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Sri Suwitri
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DIGITAL GOVERNANCE DALAM APLIKASI CIBINONG GANCANG NGUBARAN DULUR (CAGEUR) DI RUMAH SAKIT UMUM DAERAH (RSUD) CIBINONG KABUPATEN BOGOR Daffa Diysa Fauzian; Sri Suwitri
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.56815

Abstract

Limited access to healthcare services, unequal distribution of health workers, and increasing public demand for fast and efficient services remain major challenges in the delivery of public healthcare. The utilization of digital technology through the concept of digital governance has become a strategic approach to address these issues. This study aims to analyze the implementation of the Cibinong Gancang Ngubaran Dulur (Cageur) Application as a digital health service innovation at Cibinong Regional General Hospital (RSUD Cibinong), Bogor Regency. This research employs a qualitative approach with a descriptive method. Data were collected through interviews, observations, and documentation involving application managers, healthcare workers, and service users. The analysis focuses on three dimensions of digital governance: digital strategy, digital policy, and digital standards, particularly in telemedicine, home care, and digital referral services. The findings indicate that the Cageur Application has contributed positively to improving access and efficiency of healthcare services, especially in home care and digital referral services. However, the utilization of telemedicine services remains suboptimal due to limited socialization, patients’ preference for face-to-face consultations, and technical as well as human resource constraints. This study concludes that the implementation of the Cageur Application has been relatively effective in supporting digital-based healthcare governance, yet further improvements are needed through strengthened socialization strategies, increased digital literacy among the community, and optimization of resources to ensure more effective and sustainable digital governance.
IMPLEMENTASI KEBIJAKAN JALUR DOMISILI PADA SISTEM PENERIMAAN MURID BARU SEKOLAH MENENGAH PERTAMA DI SMPN 143 JAKARTA UTARA Rafelia Ramadhania; Sri Suwitri
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.56812

Abstract

The New Student Admissions System (SPMB) in North Jakarta has used a zoning system as an effort to equalize access to education, bring students' residences closer to schools and eliminate the stigma of favorite schools. The implementation of this policy is based on Minister of Education and Culture Regulation Number 1 of 2021 and changed its name based on Minister of Education and Culture Regulation Number 3 of 2025 concerning the New Student Admission System, however there are still obstacles in the policy implementation process. The aim of this research is to analyze the implementation of the SPMB policy for the State Junior High School zoning system in North Jakarta and identify supporting and inhibiting factors for the implementation of this policy using the theory of public policy implementation according to Grindle and Van Meter and Van Horn. Data collection techniques were carried out using interviews, observation and literature studies through primary and secondary data sources as well as qualitative analysis. The results of this research show that policy implementation has been implemented but has not run optimally, as indicated by the existence of some people who choose schools based on the school's academic achievement, school reputation and school facilities. The supporting factors in implementing this policy are related to the policy targets, availability of resources, communication between organizations, characteristics of implementing agents and the attitudes of policy implementers. However, economic, social, and political conditions in the community and communication between organizations related to the manipulation of Family Card data so that the distribution of public school education is uneven & the lack of learning motivation of students who graduate through the domicile path with an older age than other paths. Researchers recommend optimizing socialization to the community, continuing efforts to improve education by the local government together with schools in facilitating facilities and infrastructure, human resources, and school management.
IMPLEMENTASI KEBIJAKAN JALUR DOMISILI PADA SISTEM PENERIMAAN MURID BARU SEKOLAH MENENGAH PERTAMA DI SMPN 143 JAKARTA UTARA Rafelia Ramadhania; Sri Suwitri
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.56813

Abstract

The New Student Admissions System (SPMB) in North Jakarta has used a zoning system as an effort to equalize access to education, bring students' residences closer to schools and eliminate the stigma of favorite schools. The implementation of this policy is based on Minister of Education and Culture Regulation Number 1 of 2021 and changed its name based on Minister of Education and Culture Regulation Number 3 of 2025 concerning the New Student Admission System, however there are still obstacles in the policy implementation process. The aim of this research is to analyze the implementation of the SPMB policy for the State Junior High School zoning system in North Jakarta and identify supporting and inhibiting factors for the implementation of this policy using the theory of public policy implementation according to Grindle and Van Meter and Van Horn. Data collection techniques were carried out using interviews, observation and literature studies through primary and secondary data sources as well as qualitative analysis. The results of this research show that policy implementation has been implemented but has not run optimally, as indicated by the existence of some people who choose schools based on the school's academic achievement, school reputation and school facilities. The supporting factors in implementing this policy are related to the policy targets, availability of resources, communication between organizations, characteristics of implementing agents and the attitudes of policy implementers. However, economic, social, and political conditions in the community and communication between organizations related to the manipulation of Family Card data so that the distribution of public school education is uneven & the lack of learning motivation of students who graduate through the domicile path with an older age than other paths. Researchers recommend optimizing socialization to the community, continuing efforts to improve education by the local government together with schools in facilitating facilities and infrastructure, human resources, and school management.
IMPLEMENTASI KEBIJAKAN PERATURAN WALI KOTA SEMARANG NOMOR 12 TAHUN 2023 TENTANG PEMBENTUKAN, KEDUDUKAN, SUSUNAN ORGANISASI, TUGAS DAN FUNGSI SERTA SISTEM KERJA UNIT PELAKSANA TEKNIS DINAS AMONG JIWO PADA DINAS SOSIAL KOTA SEMARANG (KAJIAN PASAL 5 TENTANG TUGAS UPTD AMONG JIWO) Qorina Hasna; Sri Suwitri
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.56828

Abstract

UPTD Among Jiwo is a Technical Implementation Unit under the Semarang City Social Affairs Office is mandated to provide basic services for beneficiaries temporarily accommodated. Field demands that frequently exceed formal capacity, along with misperceptions regarding the institutional status of UPTD Among Jiwo, often create discrepancies in service expectations among external stakeholders. This study aims to analyze the implementation of planning, coordination, fostering, and supervision functions in delivering basic services and to identify factors influencing their implementation. The research employs a qualitative descriptive method using interviews, observation, and documentation. The analytical framework is based on George C. Edwards III’s policy implementation model and Van Meter and Van Horn’s perspective. The findings indicate that the implementation of duties has been carried out, however, it remains constrained by limited resources, the need for professional social workers (peksos) and social counsellors (pensos), and external environmental factors such as quota limitations and rigid eligibility requirements of provincial social institutions. Supporting factors include consistent internal communication and responsive, adaptive implementer disposition. The study recommends strengthening resources and enhancing operational budget utilization.
IMPLEMENTASI PROGRAM JAMINAN SOSIAL KETENAGAKERJAAN BAGI PEKERJA SEKTOR INFORMAL DI KOTA YOGYAKARTA Yoga Adi Purnamasari; Sri Suwitri
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.57016

Abstract

This study examines the implementation of the Employment Social Security program for informal- sector workers in Yogyakarta City and identifies key obstacles affecting its delivery. The research is grounded in the situation of informal workers who often lack employment certainty and have limited access to formal labor protection and social security. The study aims to describe how the program (particularly work accident, death, and old-age benefits) is implemented and to assess implementation dynamics using Merilee S. Grindle’s framework (content of policy and context of implementation), while obstacles are analyzed through the themes of communication, resources, implementers’ disposition, and bureaucratic structure. A descriptive qualitative approach is applied, using interviews, observations, and documentation; conclusions are drawn and verified by cross-checking evidence across different sources. Findings indicate that implementation has been carried out and shows adaptive efforts to reach heterogeneous informal workers by combining in-office services with digital channels, outreach (“jemput bola”), and partnerships with communities/actors closely connected to workers, which helps expand registration access when procedures run smoothly. However, membership sustainability is the most vulnerable aspect, shaped by income stability, service experiences, and workers’ trust in the ease of accessing benefits when needed. The most visible barriers lie in communication and participants’ understanding information is available through multiple channels but is unevenly distributed and often too technical or inconsistent. Other interrelated constraints include limited time and economic capacity to follow procedures, technical issues in digital services, variation in service responsiveness and explanation quality, and less flexible follow-up processes (e.g., data correction, reactivation, and claims) due to multi-step approvals and inter-unit coordination needs.
IMPLEMENTASI KEBIJAKAN JALUR DOMISILI PADA SISTEM PENERIMAAN MURID BARU SEKOLAH MENENGAH PERTAMA DI SMPN 143 JAKARTA UTARA Rafelia Ramadhania; Sri Suwitri
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.55789

Abstract

The New Student Admissions System (SPMB) in North Jakarta has used a zoning system as an effort to equalize access to education, bring students' residences closer to schools and eliminate the stigma of favorite schools. The implementation of this policy is based on Minister of Education and Culture Regulation Number 1 of 2021 and changed its name based on Minister of Education and Culture Regulation Number 3 of 2025 concerning the New Student Admission System, however there are still obstacles in the policy implementation process. The aim of this research is to analyze the implementation of the SPMB policy for the State Junior High School zoning system in North Jakarta and identify supporting and inhibiting factors for the implementation of this policy using the theory of public policy implementation according to Grindle and Van Meter and Van Horn. Data collection techniques were carried out using interviews, observation and literature studies through primary and secondary data sources as well as qualitative analysis. The results of this research show that policy implementation has been implemented but has not run optimally, as indicated by the existence of some people who choose schools based on the school's academic achievement, school reputation and school facilities. The supporting factors in implementing this policy are related to the policy targets, availability of resources, communication between organizations, characteristics of implementing agents and the attitudes of policy implementers. However, economic, social, and political conditions in the community and communication between organizations related to the manipulation of Family Card data so that the distribution of public school education is uneven & the lack of learning motivation of students who graduate through the domicile path with an older age than other paths. Researchers recommend optimizing socialization to the community, continuing efforts to improve education by the local government together with schools in facilitating facilities and infrastructure, human resources, and school management.
IMPLEMENTASI PROGRAM FASILITAS PEMBIAYAAN PEROLEHAN RUMAH HUNIAN TERJANGKAU MILIK BAGI MASYARAKAT BERPENGHASILAN RENDAH DI PROVINSI DKI JAKARTA Nisrina Mahfudhoh; Sri Suwitri
Journal of Management and Public Policy Vol 15, No 1: Januari 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v15i1.55120

Abstract

The Affordable Housing Financing Facility Program is a policy of the Jakarta Provincial Government to expand access to home ownership for Low-Income Communities (MBR). However, despite policy changes such as adjustments to administrative requirements and maximum income limits, the number of beneficiaries has actually decreased. This study aims to answer questions about how the program is being implemented and the factors hindering its implementation. The results indicate that the program's implementation adheres to the provisions of Jakarta Governor Regulation Number 14 of 2020, with a financing scheme with no down payment and fixed interest rates, involving local governments, banks, and developers. However, program implementation has not been optimal due to persistent barriers in communication, resources, disposition, and bureaucratic structure. These barriers include uneven information delivery, suboptimal use of digital media, banking prudence in risk assessments, delays in handling complaints, and fragmented authority that slows down financing disbursement and the resolution of problem loans. Based on these findings, this study recommends updating cooperation agreements with banks, reviewing the Environmental Management Fee (IPL) amount, and strengthening inter-agency evaluation and coordination to make the program more effective and sustainable.
PERAN STAKEHOLDERS DALAM PENGELOLAN EKOWISATA MANGROVE TAPAK, KOTA SEMARANG Dea Friska Krisyania; Sri Suwitri
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.55791

Abstract

The management of Mangrove Tapak Ecotourism in Semarang City faces various challenges. Therefore, stakeholders play an important role in the management of Mangrove Tapak Ecotourism. This study aims to analyze the roles of stakeholders in the management of Mangrove Tapak Ecotourism, Semarang City, as well as to identify and analyze the supporting and inhibiting factors affecting stakeholders’ roles in its management. This research employs a descriptive qualitative approach. Data were collected through interviews, observation, and documentation studies. The results indicate that stakeholders have implemented various strategies in the management of Mangrove Tapak Ecotourism, Semarang City, including the optimization of sustainable coastal resource and environmental utilization, preservation of coastal resource and environmental functions, consideration of regional conditions and potentials as well as local wisdom, and the development of community participation, empowerment, and partnerships. The supporting factors for stakeholders’ roles include conservation policy support, rehabilitation programs and infrastructure, assistance, promotion, as well as coordination and supervision among relevant parties. Meanwhile, the inhibiting factors include limitations in authority and funding of local governments, suboptimal regulations and policy understanding, limited human resources, and the absence of clear mechanisms for cooperation and structured management. An important finding of this study is that policy creators play a minor role in the management of Mangrove Tapak Ecotourism, Semarang City. This is due to policies having limited impact and the managers’ understanding of policies being merely normative in nature.
Co-Authors Daffa Diysa Fauzian Dea Friska Krisyania Nisrina Mahfudhoh Qorina Hasna Rafelia Ramadhania Yoga Adi Purnamasari