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DIMENSI COMMITMENT TO PROCESS DALAM COLLABORATIVE GOVERNANCE PENGENDALIAN PENCEMARAN UDARA DI KAWASAN INDUSTRI WIJAYAKUSUMA Adesty Aura Megarani; Kismartini Kismartini
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.56810

Abstract

Pencemaran udara di kawasan industri merupakan permasalahan kompleks yang tidak dapat diselesaikan oleh satu aktor secara mandiri, sehingga membutuhkan pendekatan collaborative governance. Penelitian ini bertujuan untuk menganalisis dimensi commitment to process dalam proses collaborative governance pengendalian pencemaran udara di Kawasan Industri Wijayakusuma Kota Semarang, dengan menggunakan model Ansell dan Gash (2008). Metode penelitian yang digunakan adalah deskriptif kualitatif. Teknik pengumpulan data dilakukan melalui wawancara mendalam, observasi, dan studi dokumentasi, dengan penentuan informan menggunakan teknik snowball sampling. Hasil penelitian menunjukkan bahwa commitment to process telah berkembang melalui tiga dimensi utama, yaitu mutual recognition of interdependence, shared ownership of process, dan openness to exploring mutual gains. Para pemangku kepentingan menunjukkan kesadaran akan saling ketergantungan dalam pengendalian pencemaran udara, keterlibatan aktif dan berkelanjutan dalam berbagai forum kolaborasi, serta keterbukaan untuk menyesuaikan posisi dan mencari solusi yang mengakomodasi kepentingan bersama. Namun demikian, komitmen terhadap proses kolaborasi belum sepenuhnya optimal karena masih menghadapi tantangan berupa inkonsistensi keterlibatan, keterbatasan mekanisme kolaboratif yang terstruktur, serta perbedaan pemahaman teknis antaraktor. Penelitian ini menegaskan bahwa penguatan commitment to process menjadi elemen kunci dalam meningkatkan efektivitas collaborative governance pengendalian pencemaran udara di kawasan industri.
DIMENSI LEVEL ORGANISASI PADA PENGEMBANGAN KAPASITAS DALAM PENYERAPAN TENAGA KERJA PADA UNIT LAYANAN DISABILITAS KETENAGAKERJAAN KABUPATEN BOYOLALI Ayu Agustina; Kismartini Kismartini
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.56811

Abstract

Every citizen has an equal right to employment, including persons with disabilities. The government has established a minimum quota policy of 2% for workers with disabilities in government agencies and 1% for private companies, as well as the establishment of Employment Units (ULD) at the regional level. However, in practice, the employment rate for persons with disabilities remains relatively low, and the implementation of the ULD's duties faces various capacity constraints. Therefore, capacity development at the organizational level is a crucial aspect in increasing the effectiveness of employment for persons with disabilities. This study aims to analyze the organizational-level dimensions of capacity development in employment at the ULD Ketenagakerjaan in Boyolali Regency. This study used a descriptive qualitative approach. Data were collected through in-depth interviews, observations, and documentation studies. Data analysis was conducted using Grindle and Hilderbrand's capacity development theory. The results indicate that the organizational-level dimensions of capacity development at the ULD Ketenagakerjaan demonstrate adaptive and collaborative capacity through cross-actor involvement, utilization of the LaPenta digital system, and participatory work mechanisms based on needs assessments.
KUALITAS PELAYANAN TRANSJAKARTA DALAM MEMENUHI KEBUTUHAN TRANSPORTASI UMUM DI JAKARTA SELATAN Angelina Amanda; Kismartini Kismartini
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.55793

Abstract

Transjakarta, as a public transportation system in Jakarta, plays a strategic role in reducing traffic congestion and meeting the mobility needs of the community. However, in its implementation, several problems are still encountered, particularly in South Jakarta on Corridors 13 and 6, such as an imbalance between fleet capacity and passenger demand as well as suboptimal service performance. This study aims to analyze the service quality of Transjakarta in meeting public transportation needs and to identify the supporting and inhibiting factors affecting service delivery. The research employs a descriptive qualitative approach using data collection techniques including observation, interviews, documentation, and questionnaires distributed to service users. The results indicate that the service quality of Transjakarta in South Jakarta is categorized as fairly good, as reflected in seven service dimensions: Self Esteem, Exceed Expectation, Recovery, Vision, Improve, Care, and Empower. The service is supported by staff professionalism, continuous training programs, facility improvements, and intermodal integration. Nevertheless, limitations in fleet availability, passenger overcrowding, facility disruptions, and inadequate stop accessibility remain significant challenges. Therefore, continuous improvement efforts are required to enhance the overall quality of Transjakarta services optimally.
TANTANGAN KOORDINASI KELEMBAGAAN DP3AP2KB DALAM PELAKSANAAN PENGARUSUTAMAAN GENDER DI KABUPATEN JEPARA Seifaa Azallea Efendi; Kismartini Kismartini
Journal of Management and Public Policy Vol 15, No 2: April 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i2.57020

Abstract

Gender Mainstreaming is a development strategy that requires effective institutional coordination to ensure proper implementation. This article aims to analyze the challenges of institutional coordination within DP3AP2KB in implementing Gender Mainstreaming in Jepara Regency. The study employed a descriptive qualitative approach, with data collected through interviews, observation, and documentation. The analysis used Potter and Brough’s Systemic Capacity Building theory, focusing on role capacity, structural capacity, and systems capacity. The findings show that DP3AP2KB’s institutional coordination has been supported by the division of tasks, organizational structure, coordination forums, and reporting systems. However, its implementation remains suboptimal because Gender Mainstreaming is still concentrated in the PPPA Division, the effectiveness of coordination forums and follow-up actions is inconsistent, and standardized procedures are not yet fully established. Therefore, the main challenge lies in the weak integration of roles, coordination structures, and work systems in supporting the consistent implementation of Gender Mainstreaming.
EVALUASI PROGRAM PENGENDALIAN SAMPAH PLASTIK PADA PELAKU USAHA UMKM DI KELURAHAN BULUSAN KECAMATAN TEMBALANG KOTA SEMARANG Meliana Fandi Dharmega; Kismartini Kismartini
Journal of Management and Public Policy Vol 15, No 3: Juli 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i3.59869

Abstract

The Plastic Use Control Program, implemented based on Semarang Mayor Regulation Number 27 of 2019 concerning Plastic Use Control, aims to reduce the use of single-use plastics and encourage the adoption of environmentally friendly alternatives. However, the use of single-use plastics and styrofoam remains common among MSMEs in Bulusan Village. This study aimed to evaluate the implementation of the program and identify the factors that hinder its implementation. A descriptive qualitative approach was employed, with data collected through interviews, observations, and documentation. The study applied the CIPP evaluation model combined with Outcome indicators to evaluate the program. The findings indicate that the program has not yet achieved its intended objectives. Most MSME actors continue to rely on single-use plastics and styrofoam due to their affordability, practicality, and the limited availability of suitable environmentally friendly alternatives. Furthermore, limitations in facilities and infrastructure, budget allocation, human resources, and monitoring activities have reduced the effectiveness of the program. Consequently, sustainable behavioral change among MSME actors has not yet been fully achieved. Strengthening inter-agency collaboration, improving monitoring mechanisms, and expanding access to affordable environmentally friendly packaging are therefore necessary to enhance the effectiveness of the program.
ANALISIS PERAN PENYULUH KEHUTANAN DALAM PEMBERDAYAAN KTH MANDIRI JAYA DI KABUPATEN SEMARANG Wientyas Alifia Khairunnisa; Kismartini Kismartini
Journal of Management and Public Policy Vol 15, No 3: Juli 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i3.59833

Abstract

The social forestry program, implemented through the Social Forestry Forest Utilization Permit (IPHPS) scheme, is designed to address environmental damage caused by deforestation while reducing poverty among forest-dependent rural communities by granting them access to manage state-owned forest land; one such community is Mandiri Jaya Community Forest Group (KTH). However, this KTH has faced management challenges following the issuance of the permit, such as stagnation in business diversification which remains dependent on corn, low productivity of forestry seedlings, and a lack of market access for the sustainable management of social forestry enterprises. This study aims to analyze the role of forestry extension workers in empowering KTH Mandiri as facilitators of social forestry. The research method employed a mixed-methods approach with a sequential exploratory design to qualitatively capture the phenomena observed in the social forestry facilitation process and develop a questionnaire for quantitative verification by 60 members of KTH Mandiri Jaya. The study found that the role of forestry extension workers was in the early capacity-building stage with a score of 2,53. This was supported by their facilitative role in establishing the group’s legal and formal institutional structure and their educational role in raising awareness about the application of agroforestry techniques for forest conservation. However, this performance has not yet been optimal due to the lack of external networks to meet the needs for productive tools, capital, and marketing for balsa wood in the representative role, as well as the limited extent to which the advisory function is consistently applied across all KUPS in the technical role. Therefore, improvements in intensive mentoring activities, extension materials tailored to the group’s needs, and cross-sectoral collaboration are needed to enhance the quality of mentoring at KTH Mandiri Jaya.
INOVASI LAYANAN TEMAN BUNDA DALAM UPAYA MENURUNKAN ANGKA KEMATIAN IBU DAN ANAK DI PUSKESMAS BULUSAN KOTA SEMARANG Farel Varian Pratama; Kismartini Kismartini
Journal of Management and Public Policy Vol 15, No 4: Oktober 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i4.60230

Abstract

This study aims to evaluate the effectiveness of the Teman Bunda program in suppressing maternal and infant mortality rates in Semarang City. Utilizing a descriptive qualitative method, data for this research were gathered directly from the field through in-depth interviews, direct observations, and relevant documentation. To dissect this phenomenon, Everett M. Rogers' diffusion of innovation theory serves as the analytical framework, focusing the observation on aspects which encompasses relative advantage, compatibility, complexity, trialability, and observability. The findings of the inquiry demonstrate that the Teman Bunda program breakthrough offers simplicity for healthcare personnel and expectant mothers in tracking maternal and infant wellness in real time, expedites the transmission of medical information, and supports healthcare workers in identifying pregnancy hazards and stunting prematurely. Furthermore, this facility is also deemed competent to advance the efficacy of maternal and child wellness utilities at Bulusan Public Health Center, Semarang City. Nevertheless, in its execution there are yet a few hurdles such as system glitches, constrained internet connectivity, lags in data updates, and the minimal degree of public awareness concerning the utilization of digital platforms. Grounded on the outcomes of the investigation, it can be inferred that the Teman Bunda program breakthrough has provided a beneficial impact in upgrading the standard of maternal and child healthcare utilities, albeit enhancements in the system and uniform dispersion of utility access are still required so that its operation can function more productively.
PENGARUH PERCEIVED USEFULNESS DAN PERCEIVED EASE OF USE TERHADAP INTENTION TO USE E-MONEY PADA PENUMPANG TRANSJAKARTA KORIDOR 10 (TANJUNG PRIOK – PGC) Arum Kusumawati; Kismartini Kismartini
Journal of Management and Public Policy Vol 15, No 4: Oktober 2026
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmpp.v15i4.60229

Abstract

The rapid development of technology provides many benefits for human life. Technological advancements can make all human activities easier. The government presents an innovation in the form of a digital payment system called Electronic Money (E-Money) to assist in public service processes in the public transportation sector, namely Transjakarta. E-Money is issued to provide convenience to the public in the payment process, especially in the Transjakarta corridor 10 service. However, in its implementation, various complaints from users have still been found, such as slow tap machine responses, double deductions of balances, and frequently malfunctioning balance top-up machines. This research aims to analyze the influence of Perceived Usefulness and Perceived Ease of Use on the Intention to Use E-Money among passengers of Transjakarta corridor 10. This research uses a quantitative approach with an explanatory research type. The sample obtained was 100 respondents using the Slovin formula. The data was collected thru the distribution of questionnaires using purposive sampling techniques and analyzed using the SPSS application, showing the results of data processing thru instrument tests, multiple linear regression analysis, descriptive statistical analysis, and hypothesis testing. The research results show that Perceived Usefulness and Perceived Ease of Use have a positive and significant effect on Intention to Use, both partially and simultaneously. The coefficient of determination value obtained is 73.3%, which means that the variation in Intention to Use can explain Perceived Usefulness and Perceived Ease of Use. Meanwhile, the remaining 26.7% is influenced by other factors outside the study. These results indicate that the greater the perceived usefulness and ease of use felt by Transjakarta passengers when using E-Money, the higher the users' intention to use E-Money on the Transjakarta corridor 10 service.
PEMBERDAYAAN PEREMPUAN DALAM PROGRAM NASIONAL PEMBERDAYAAN MASYARAKAT (PNPM) MANDIRI PERKOTAAN DI KOMUNITAS RAJUT ERWELA Zakiah Salsabila; Kismartini Kismartini
Journal of Management and Public Policy Vol 14, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48798

Abstract

Development so far has been carried out more about infrastructure and urban planning, rarely talking about human development so that the poor continue to be squeezed and cannot get out of the circle of poverty. Poverty alleviation carried out by the government always places the poor as objects, namely by providing cash or non-cash assistance so that they continue to depend on this assistance. The poor as subjects means that they can participate in solving their own problems through empowerment which will later achieve independence. Women are often underestimated by society so that they continue to be marginalized. Therefore, women's empowerment is now widely pursued because empowered women are able to take part in increasing family income. The purpose of this study is to analyze the process of empowering women in the Komunitas rajut Erwela in Lenteng Agung Village, South Jakarta and to analyze the supporting and inhibiting factors for women's empowerment in the Komunitas Rajut Erwela, Lenteng Agung Village, South Jakarta. This research uses a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation. The results of this study indicate that the empowerment process in the Komunitas Rajut Erwela has been successful in increasing the capacity and independence of women because it is supported by high motivational factors from community members. The inhibiting factors are government policies that have not provided support for the implementation of empowerment, limited budget and capital, and incomplete facilities and infrastructure.