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ANALISIS PLANNING, ORGANIZING, ACTUATING, DAN CONTROLLING PADA PENGELOLAAN PROGRAM MUDIK GRATIS SULAWESI TENGGARA 2026 Maudhy Satyadharma; Rina Sutriana; Sylsiani Mursalim; Patta Hindi Asiz
Cangkal : Jurnal Ilmu Sosial Dan Humaniora Vol. 1 No. 2 (2025): November - April 2026
Publisher : Yayasan Pendidikan Literasi Borneo

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Abstract

The free homecoming ticket program is a strategic policy implemented by the regional government to improve public welfare, particularly during religious holidays such as Eid al-Fitr. This study aims to analyze the management of the free homecoming ticket program in Southeast Sulawesi Province through the Planning, Organizing, Actuating, and Controlling (POAC) management function approach, integrated with collaborative governance and good governance perspectives. The research method used was qualitative with a descriptive-analytical approach. Data collection techniques included interviews, observation, and documentation. The results indicate that the planning aspect has been carried out systematically, but still faces challenges in data accuracy. In terms of organization, collaboration between stakeholders has been established but is not yet optimal. In terms of implementation, the program is running effectively, but technical operational challenges remain. In terms of supervision, an evaluation mechanism has been implemented but is not yet based on comprehensive performance indicators. The integration of collaborative governance and good governance principles has been proven to increase program effectiveness. This study recommends strengthening digitalization, increasing cross-sector synergy, and developing a performance-based evaluation system.
AKTUALISASI BELA NEGARA MELALUI REFORMASI PELAYANAN PUBLIK DI SEKTOR PERHUBUNGAN DI PROVINSI SULAWESI TENGGARA Maudhy Satyadharma; Rina Sutriana; Sylsiani Mursalim; Barmuddin Barmuddin
JURNAL DWIJA KUSUMA Vol. 14 No. 1 (2026): MARET 2026
Publisher : PPM Sdirjianbang Akademi Militer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63824/jdk.v14i1.431

Abstract

This study analyzes the actualization of national defense through public service reform in the transportation sector in Southeast Sulawesi Province. National defense is understood as a non-military responsibility manifested through the professionalism, integrity, and dedication of state civil servants in providing fair, safe, and inclusive transportation services. The research method used a descriptive qualitative approach with data from interviews, observations, literature, and policy documents. The results of the study indicate that the digitalization of services, improved safety, strengthened civil service integrity, and expanded regional connectivity strengthen public trust and social cohesion. Transportation service reform not only increases efficiency but also serves as a non-military national resilience strategy that affirms the state's presence for all communities, including those in remote areas of Southeast Sulawesi Province.