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Pendamping Layanan Klampid New Generation dan Pelaksanaan Program Kalimasada di Dinas Kependudukan dan Pencatatan Sipil Kota Surabaya Ryco Tarnuwardhana Putra; Ika Devy Pramudiana; Sri Roekminiati; Sapto Pramono; Aris Sunarya
Abdimas Indonesian Journal Vol. 6 No. 1 (2026)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.1351

Abstract

Population administration is a crucial foundation for public services. The Surabaya City Government has developed the Klampid application. New Generation (KNG) and the Kalimasada Program to improve the quality of community-based servicese-government This community service activity aims to describe the role of MSIB Batch 6 students in assisting with the use of the KNG application and the implementation of the Kalimasada Program in Ampel Village. The method used was a participatory approach through direct assistance, education, and verification of population documents. The results of the activity showed an increase in community understanding and digital literacy, accelerated document processing, and increased awareness of the importance of orderly population administration.
EVALUASI KEBIJAKAN PELAYANAN FEEDER WIRA-WIRI SEBAGAI TRANSPORTASI TERINTEGRASI DI KOTA SURABAYA Ryco Tarnuwardhana Putra; Alifatul Reniwati Zumroh; Ika Devy Pramudiana
Journal of Governance and Public Administration Vol. 3 No. 1 (2025): Desember
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jogapa.v3i1.3520

Abstract

Kebijakan Feeder Wira-Wiri Suroboyo merupakan upaya Pemerintah Kota Surabaya dalam meningkatkan keterjangkauan dan integrasi sistem transportasi publik, khususnya pada aspek first mile dan last mile menuju Suroboyo Bus. Penelitian ini bertujuan untuk mengevaluasi pelaksanaan kebijakan tersebut berdasarkan enam kriteria evaluasi kebijakan William N. Dunn, yaitu efektivitas, efisiensi, kecukupan, pemerataan, responsivitas, dan ketepatan. Penelitian menggunakan pendekatan kualitatif deskriptif dengan sumber data sekunder berupa regulasi, laporan kinerja Dinas Perhubungan, serta literatur ilmiah terkait kebijakan transportasi perkotaan. Analisis dilakukan dengan membandingkan tujuan kebijakan dengan capaian implementasi menggunakan kerangka evaluasi Dunn. Hasil penelitian menunjukkan bahwa layanan Feeder Wira-Wiri telah cukup efektif dalam meningkatkan aksesibilitas dan konektivitas antarmoda melalui pengoperasian 12 koridor dan 52 unit armada yang melayani sekitar 2.500 penumpang per hari. Dari aspek efisiensi, penggunaan armada berkapasitas kecil sesuai dengan karakteristik jalan lingkungan, meskipun frekuensi dan sinkronisasi jadwal masih perlu ditingkatkan. Aspek kecukupan dan pemerataan menunjukkan perluasan jangkauan layanan, namun distribusi armada antar koridor belum sepenuhnya seimbang. Responsivitas tercermin dari tingginya minat pengguna, sedangkan ketepatan kebijakan terlihat dari kemampuannya menjawab kebutuhan aksesibilitas kawasan permukiman menuju moda transportasi massal. Secara keseluruhan, kebijakan Feeder Wira-Wiri berkontribusi positif dalam mendukung sistem transportasi publik terintegrasi di Kota Surabaya, namun masih memerlukan penguatan integrasi operasional dan pemerataan layanan agar manfaat kebijakan dapat dirasakan secara optimal dan berkelanjutan.
COLLABORATIVE GOVERNANCE IN STRENGTHENING SOCIAL COHESION: A CASE STUDY OF THE DEVELOPMENT OF BHINNEKA PARK AS AN INCLUSIVE PUBLIC SPACE IN SURABAYA CITY Alifatul Reniwati Zumroh; Ryco Tarnuwardhana Putra; Ika Devy Pramudiana
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study explores the dynamics of Collaborative Governance in strengthening social cohesion through the development of Bhinneka Park as an inclusive public space in Surabaya. Rapid urbanization in major Indonesian cities often leads to social fragmentation and the fading of interactions among heterogeneous residents. Addressing these modern urban challenges requires a shift from rigid top-down approaches to a collaborative paradigm involving the government, private sector, and civil society. This research utilizes a qualitative descriptive case study method, positioning the researcher as the key instrument to examine the depth of collaborative dynamics. Data collection was conducted through triangulation, including in-depth interviews with government officials, CSR representatives, academics, and marginalized groups, alongside participant observation and documentation. The findings indicate that the development of Bhinneka Park represents a significant paradigm shift toward a multi-stakeholder ecosystem where the Surabaya City Government acts as a facilitative leader. By integrating private sector capital through transparent Corporate Social Responsibility (CSR) schemes and involving local communities in the planning phase, the project has successfully built trust and shared understanding. Conceptually, the park serves as a "third space" that manifests spatial justice, particularly by providing standardized accessibility for people with disabilities, thus shifting their status from mere observers to invited subjects. Sociologically, Bhinneka Park functions as an organic peace laboratory that deconstructs identity stereotypes and reduces social prejudice through cross-identity interactions. This process strengthens bridging social capital, where residents from diverse ethnic, religious, and economic backgrounds feel a sense of belonging and equal rights to the city. The integration of participatory governance and non-discriminatory design effectively mitigates horizontal conflicts and urban fragmentation. Ultimately, the study concludes that resilient social cohesion can be achieved when public spaces are managed as inclusive ecosystems prioritizing dialogue, spatial justice, and cross-sector accountability. This collaborative model serves as a vital precedent for other cities in using public space development as a sustainable social integration strategy amidst modern polarization.