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Pengembangan Sistem Antrian Digital Berbasis Web untuk Optimalisasi Layanan Administrasi Desa Ribut Julianto; Dandi Yohananda Saputra Utama; Nayla Rihhadatul Ayni; Shifa Sukmatul Hikmah
ABDI AKOMMEDIA : JURNAL PENGABDIAN MASYARAKAT Vol. 3 No. 1 (2025)
Publisher : ABDI AKOMMEDIA : JURNAL PENGABDIAN MASYARAKAT

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Abstract

Sistem antrian manual pada kantor pelayanan desa masih menjadi persoalan mendasar yang menghambat efisiensi dan kualitas layanan administrasi publik. Penelitian pengabdian kepada masyarakat ini bertujuan untuk mengembangkan dan mengimplementasikan sistem antrian digital berbasis web pada layanan administrasi Desa Merak Batin, Kecamatan Natar, Kabupaten Lampung Selatan. Metode yang digunakan adalah service engineering berbasis pendekatan eksperimen sebelum-sesudah intervensi (before-after intervention), yang mencakup tahap survei awal, perancangan sistem, implementasi, pelatihan aparatur, pendampingan teknis, serta evaluasi kinerja. Sistem dikembangkan menggunakan kerangka kerja berbasis web dengan fitur pengambilan nomor antrian daring dan pemantauan real-time. Hasil evaluasi menunjukkan penurunan rata-rata waktu tunggu layanan sebesar 42,3%, peningkatan kapasitas pelayanan harian sebesar 35,7%, serta tingkat kepuasan pengguna mencapai 87,6% berdasarkan instrumen System Usability Scale (SUS). Aparatur desa berhasil menguasai pengoperasian sistem setelah dua sesi pelatihan intensif. Kegiatan ini membuktikan bahwa transformasi digital pada pelayanan administrasi desa memberikan dampak signifikan terhadap efisiensi layanan dan kepuasan masyarakat. Model sistem yang dikembangkan memiliki potensi untuk direplikasi pada instansi pelayanan publik sejenis di wilayah perdesaan.
Peningkatan Literasi Digital Lanjutan dan Keamanan Siber Didik Setiadi; Ribut Julianto; Ranto Siswanto
ABDI AKOMMEDIA : JURNAL PENGABDIAN MASYARAKAT Vol. 1 No. 2 (2023)
Publisher : ABDI AKOMMEDIA : JURNAL PENGABDIAN MASYARAKAT

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Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan literasi digital lanjutan dan keamanan siber pada masyarakat agar lebih mampu menghadapi berbagai risiko di ruang digital. Permasalahan yang dihadapi mitra meliputi rendahnya pemahaman mengenai perlindungan data pribadi, keamanan akun, verifikasi informasi digital, serta ancaman siber seperti phishing, penipuan online, dan penyalahgunaan informasi. Kegiatan dilaksanakan dengan pendekatan edukatif, partisipatif, dan aplikatif melalui tahapan persiapan, analisis kebutuhan, penyusunan materi, pelatihan, praktik dan simulasi, pendampingan, serta evaluasi. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta mengenai literasi digital lanjutan, meningkatnya kesadaran terhadap pentingnya keamanan siber, serta bertambahnya kemampuan peserta dalam menerapkan langkah-langkah perlindungan akun dan data pribadi. Peserta juga menunjukkan peningkatan kemampuan dalam mengenali ancaman digital dan memverifikasi informasi sebelum menyebarkannya. Kegiatan ini memberikan dampak positif terhadap pembentukan perilaku digital yang lebih aman, kritis, dan bertanggung jawab. Dengan demikian, program peningkatan literasi digital lanjutan dan keamanan siber dapat menjadi bentuk pengabdian yang relevan dalam mendukung terwujudnya masyarakat yang cakap digital dan memiliki ketahanan yang lebih baik terhadap risiko siber.
The Application of the K-Medoids Method for Clustering Meta Ads Audiences Based on Promotional Content Effectiveness Ribut Julianto; Tedi Gunawan; Eko Aziz Apriadi
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 1 (2026): Februari - April
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i1.6515

Abstract

The rapid growth of digital advertising platforms has encouraged businesses to adopt data-driven strategies in order to enhance the effectiveness of their promotional activities. One of the most widely used digital advertising services today is Meta Ads, which provides various performance metrics related to audience interactions. This study aims to segment Meta Ads audiences based on the effectiveness of promotional content using the K-Medoids clustering algorithm, which is known for its robustness in handling outliers compared to other clustering methods. The dataset used in this research consists of advertising access data obtained from ARTECH – PT. Arij Teknologi Inovasi. The data were processed and analyzed using RapidMiner as a data mining tool. After undergoing data preprocessing stages, including data cleaning and normalization, a total of 495 Meta Ads records were deemed suitable for clustering analysis. The results of the study show that the K-Medoids algorithm successfully grouped the data into two distinct clusters. Cluster 1 consists of 465 items and represents the dominant audience segment with relatively homogeneous interaction behavior, indicating consistent engagement patterns with promotional content. Meanwhile, Cluster 0 contains 30 items, representing a smaller but more specific audience segment with different access and interaction patterns. These findings demonstrate that the K-Medoids algorithm is effective in identifying meaningful audience segments from digital advertising data. The resulting clusters can be utilized to support more targeted digital marketing strategies, improve promotional content design, and optimize advertising budget allocation to achieve better campaign performance.
Adaptive Graph Based Intelligence Models for Cross Domain Knowledge Discovery in Large Scale Heterogeneous Information Systems Winny Purbaratri; Krisna Widi Nugraha; Rian Ardianto; Rosyid Ridlo Al-Hakim; Yogiek Indra Kurniawan; Ribut Julianto
Global Science: Journal of Information Technology and Computer Science Vol. 1 No. 4 (2025): December: Global Science: Journal of Information Technology and Computer Scienc
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalscience.v1i4.193

Abstract

The rapid growth of heterogeneous information systems across multiple domains has introduced complex challenges in data analysis, particularly when dealing with diverse data types such as text, images, and sensor data. Traditional machine learning (ML) methods often struggle to capture the intricate relationships inherent in these large scale datasets, as they typically rely on linear models and feature vectors that fail to represent the full complexity of the data. This study aims to develop an adaptive graph based intelligence model that addresses these challenges by leveraging the power of graph structures to represent heterogeneous data and capture both structural dependencies and semantic connections. The proposed model integrates Graph Neural Networks (GNNs) with adaptive learning mechanisms, allowing for continuous knowledge extraction, pattern discovery, and cross domain inference. By representing diverse data sources as interconnected graphs, the model enables the transfer of knowledge across different domains, improving its ability to make accurate predictions and generate insights in dynamic environments. The results demonstrate that the graph based model outperforms traditional machine learning techniques in terms of accuracy, efficiency, and scalability, especially when applied to real world applications involving large and complex datasets. This paper also discusses the advantages of the adaptive learning mechanisms, which personalize the model’s training process and improve its robustness over time. Furthermore, the findings highlight the model’s potential for cross domain knowledge discovery, with applications in fields such as healthcare, marketing, and industrial automation. Finally, the paper offers recommendations for future research, including refining adaptive learning mechanisms and exploring new graph based techniques to enhance the representational power of the model. The study contributes to the ongoing development of intelligent systems capable of handling heterogeneous data across multiple domains and offers a foundation for future advancements in cross domain knowledge discovery.