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All Journal International Journal of Environmental, Sustainability, and Social Science
I Wayan Gde SARMAWA
Warmadewa University, Indonesia
Economics, Econometrics & Finance Environmental Science Social Sciences

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The Influence of Work Environment and Organizational Communication on Employee Performance Through Job Satisfaction as a Mediation in Savings and Loan Cooperatives in Tanah Lot Tabanan Bali I Gusti Ngurah Agung Wisnu WARDANA; I Made Suniastha AMERTA; I Wayan Gde SARMAWA
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 1 (2025): International Journal of Environmental, Sustainability, and Social Science (Jan
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i1.1323

Abstract

A common issue in Indonesian cooperatives is poor coordination and communication among employees. Routine and annual member meetings often do not run effectively, leading to minimal business activity and transaction flows due to low member participation. Effective communication and coordination are essential for any organization, including cooperatives, yet available digital technologies remain underutilized. Management plays a crucial role in organizing and supervising employees to enhance professionalism and discipline. A supportive work environment, clear regulations, and strong workplace relationships are necessary for optimizing employee performance and adaptability. Increased productivity directly correlates with improved performance. This study analyzes the impact of the work environment and organizational communication on employee performance, with job satisfaction as a mediating factor in savings and loan cooperatives in Tanah Lot, Tabanan, Bali. The study population includes 150 employees from five cooperatives: Dwi Guna, Gunung Tegaljaya, Dana Mulya Jaya Lestari, KSP Karidana, and Kerta Yuga. Using proportional random sampling with the Slovin formula, 110 employees were selected. Data were analyzed using Structural Equation Modeling (SEM) with Partial Least Square (PLS). Results show that the work environment and organizational communication positively and significantly affect job satisfaction and employee performance. Job satisfaction also significantly impacts performance and mediates the relationships between both work environment and communication with employee performance. These findings emphasize the importance of fostering a positive work environment and effective communication to enhance job satisfaction and performance in cooperatives.
The Influence of Leader Member Exchange and Work Autonomy in Improving Employee Performance with Innovative Work Behavior as a Mediating Variable at PT Jasa Raharja Bali Satio WISOBROTO; Ida Bagus Udayana PUTRA; I Wayan Gde SARMAWA
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1441

Abstract

PT Jasa Raharja is one of the State-Owned Enterprises (BUMN) that has a strategic role in providing basic protection to the community related to traffic accidents. Currently, PT Jasa Raharja focuses on efforts to improve and enhance services to the community by making various innovations. This study aims to analyze the effect of leader-member exchange on employee performance with innovative behavior as a mediating variable at PT Jasa Raharja in Bali. Data collection was carried out using a questionnaire to 51 respondents who were employees at PT Jasa Raharja in Bali. Hypothesis testing is done using inferential analysis using Partial Least Squares (PLS). The results showed that Leader-Member exchange has an insignificant effect on employee performance but a positive and significant effect on employee innovative behavior. Work autonomy has a positive and significant effect on employee performance and also on innovative behavior. Innovative behavior has a positive and significant effect on employee performance. Innovative behavior is not able to mediate the effect of leader-member exchange on employee performance, but is able to mediate the effect of work autonomy on employee performance partially.
The Influence of Work Environment and Work Motivation on Employee Performance with Organizational Citizenship Behavior (OCB) as a Mediating Variable I Putu Aditya Endra PRATAMA; I Wayan Gde SARMAWA; Ni Made WAHYUNI
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1473

Abstract

In today’s competitive era of globalization, the quality of human resources has become a critical factor in determining a company’s sustainability and performance. This study aims to examine the effect of the work environment and work motivation on employee performance, with Organizational Citizenship Behavior (OCB) serving as a mediating variable at CV. Mahaprima Textile. The research adopts a quantitative approach with an explanatory design, utilizing a census sampling technique by distributing structured questionnaires to all employees, totaling 68 respondents. Data were analyzed using the Partial Least Squares (PLS) method. The findings reveal that while the work environment has a positive but statistically insignificant effect on employee performance, it exerts a positive and significant influence on OCB. Similarly, work motivation shows a positive yet insignificant effect on performance, but has a significant positive impact on OCB. Furthermore, OCB has a significant effect on employee performance and is found to fully mediate the relationship between the work environment and employee performance, as well as partially mediate the relationship between work motivation and performance. These results underscore the pivotal role of OCB in enhancing the impact of the work environment and work motivation on employee performance.
The Influence of Leader Member Exchange and Work Autonomy in Improving Employee Performance with Innovative Work Behavior as a Mediating Variable at PT Jasa Raharja Bali Satio WISOBROTO; Ida Bagus Udayana PUTRA; I Wayan Gde SARMAWA
International Journal of Environmental, Sustainability, and Social Science (IJESSS) Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1441

Abstract

PT Jasa Raharja is one of the State-Owned Enterprises (BUMN) that has a strategic role in providing basic protection to the community related to traffic accidents. Currently, PT Jasa Raharja focuses on efforts to improve and enhance services to the community by making various innovations. This study aims to analyze the effect of leader-member exchange on employee performance with innovative behavior as a mediating variable at PT Jasa Raharja in Bali. Data collection was carried out using a questionnaire to 51 respondents who were employees at PT Jasa Raharja in Bali. Hypothesis testing is done using inferential analysis using Partial Least Squares (PLS). The results showed that Leader-Member exchange has an insignificant effect on employee performance but a positive and significant effect on employee innovative behavior. Work autonomy has a positive and significant effect on employee performance and also on innovative behavior. Innovative behavior has a positive and significant effect on employee performance. Innovative behavior is not able to mediate the effect of leader-member exchange on employee performance, but is able to mediate the effect of work autonomy on employee performance partially.
The Influence of Work Environment and Work Motivation on Employee Performance with Organizational Citizenship Behavior (OCB) as a Mediating Variable I Putu Aditya Endra PRATAMA; I Wayan Gde SARMAWA; Ni Made WAHYUNI
International Journal of Environmental, Sustainability, and Social Science (IJESSS) Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1473

Abstract

In today’s competitive era of globalization, the quality of human resources has become a critical factor in determining a company’s sustainability and performance. This study aims to examine the effect of the work environment and work motivation on employee performance, with Organizational Citizenship Behavior (OCB) serving as a mediating variable at CV. Mahaprima Textile. The research adopts a quantitative approach with an explanatory design, utilizing a census sampling technique by distributing structured questionnaires to all employees, totaling 68 respondents. Data were analyzed using the Partial Least Squares (PLS) method. The findings reveal that while the work environment has a positive but statistically insignificant effect on employee performance, it exerts a positive and significant influence on OCB. Similarly, work motivation shows a positive yet insignificant effect on performance, but has a significant positive impact on OCB. Furthermore, OCB has a significant effect on employee performance and is found to fully mediate the relationship between the work environment and employee performance, as well as partially mediate the relationship between work motivation and performance. These results underscore the pivotal role of OCB in enhancing the impact of the work environment and work motivation on employee performance.
Co-Authors I Gusti Ngurah Agung Wisnu WARDANA I Made Suniastha Amerta I Putu Aditya Endra PRATAMA Ida Bagus Udayana Putra Ni Made Wahyuni Satio WISOBROTO