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The Effect of Service Quality, Price Perception, and Brand Image on Feeling Value, and Customer Satisfaction at Dian Husada Mojokerto Hospital Indarwati; Ida Bagus Cempena; Ida Bagus Udayana Putra
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 8 No. 1 (2021): Jurnal Ekonomi & Bisnis JAGADITHA
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.8.1.3123.71-80

Abstract

This study aims to determine the effect of service quality, perceived brand image price and perceived value on consumer satisfaction at Dian Husada Hospital, Mojokerto. The hypothesis in this study is that there is a partial effect of service quality on price perceptions on perceived value and service quality. And there is a significant effect of perceived service quality, price, brand image and perceived value simultaneously affect customer satisfaction at Dian Husada Hospital in Mojokerto. The population used in this study were 100 consumers at Dian Husada Hospital Mojokerto. The data analysis technique used is validity test, reliability test, classical assumption test, descriptive analysis, multiple linear regression analysis, multiple determination analysis, correlation coefficient analysis. The hypothesis test used is the F test and t test. Based on the t test results of Path Sub-Structure 1, service quality, price perception and brand image has a partial effect on perceived value. Based on the results of the t test Sub-Structure 2, the perceived service quality of price and value has a partial effect on service quality and brand image has no partial effect on customer satisfaction; Based on the results of the study of the F-Test Sub-Structure 1, the Sig. <0.05 is 0.000 <0.005, so the variables of Service Quality, Price Perception, and Brand Image have a significant influence on the Perceived Value. And based on the results of the study of the F-Test Sub-Structure Path 2, the value of Sig. <0.05 is 0.000 <0.005, so that the variables of Service Quality, Price Perception, Brand Image.
The Role of Job Satisfaction in Mediating the Effect of Work Stress and Democratic Leadership on Employee Performance at Sushimi Restaurant in Bali Ni Putu Ayu Tika Kurniawati; Ida Bagus Udayana Putra; I Made Suniastha Amerta
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 8 No. 1 (2021): Jurnal Ekonomi & Bisnis JAGADITHA
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.8.1.3130.90-93

Abstract

Employee performance is very important in managing a company. Performance is the result of the quality and quantity of work achieved by an employee in carrying out his duties according to the responsibilities assigned to them. Therefore, to be able to improve the performance of company employees, it is necessary to pay attention to the factors that affect performance. This study aims to determine the role of Job Satisfaction in mediating the effect of Job Stress and Democratic Leadership on Employee Performance at the Sushimi Bali Restaurant. The population in this study were all employees at the Sushimi Bali restaurant. The method used in this research is descriptive analysis method and inferential analysis using the Smart PLS (Partial Least Square) programs. The results showed that: (1) job stress has a negative and significant effect on employee performance, (2) job stress has a negative and significant effect on job satisfaction, (3) democratic leadership has a positive and significant effect on employee performance, (4) democratic leadership has a significant effect. positive and significant impact on job satisfaction, (5) job satisfaction has a positive and significant effect on employee performance, (6) job satisfaction does not mediate the relationship between job stress and employee performance, (7) job satisfaction does not mediate the relationship between democratic leadership and employee performance. It is suggested to the next researchers if they are going to conduct research on employee performance, they can take other variables besides job stress, democratic leadership and job satisfaction.
Effect of Job Satisfaction in Leadership Mediation and Work Environment on Employee Performance PT. BPR Bank Daerah Bangli (Perseroda) (Local Bank in Bangli Regency) Made Ayu Adhi Lestari; Ida Bagus Udayana Putra; Gusti Ayu Sugiati
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 9 No. 1 (2022): Jurnal Ekonomi & Bisnis JAGADITHA
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.9.1.2022.82-89

Abstract

This study aims to determine the effect of leadership, work environment, on employee performance with job satisfaction as an intervening variable (mediating) on the effect of job satisfaction in mediating leadership and work environment on employee performance at PT. BPR Bank Daerah Bangli (Local Bank in Bangli Regency). This research is quantitative descriptive. The sampling technique in this study used a non-probability sampling method with a saturated sample technique. By using a sample of 65 employees of PT. BPR Bank Daerah Bangli (Local Bank in Bangli Regency). The data analysis technique used is analysis using the PLS (Partial Least Square) examination method. The results showed that Leadership has a significant positive effect on employee satisfaction. The work environment has a significant positive effect on employee job satisfaction. Leadership has a significant negative effect on employee performance. This means that an increase in leadership within the company will result in a decrease in the level of employee performance. The work environment has a positive and significant effect on employee performance. Job satisfaction has a positive but not significant effect on employee performance. Job satisfaction does not mediate the influence of leadership on employee performance, Job satisfaction does not mediate the effect of the work environment on employee performance.
THE ROLE OF MOTIVATION IN MEDIATING THE EFFECT OF PLACEMENT AND DISCIPLINE ON EMPLOYEE PERFORMANCE AT UPTD PPRD BALI PROVINCE IN GIANYAR DISTRICT Desak Putu Ayu Melbi Suari; Ida Bagus Udayana Putra; I Made Suniastha Amerta
JMM17 : Jurnal Ilmu ekonomi dan manajemen Vol 9 No 01 (2022): April 2022
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jmm17.v9i01.6444

Abstract

Human Resources has become an important global issue and affects the government system in Indonesia. This condition is because human resources act as implementers of various activities carried out by the organization. Performance is the result of work in quality and quantity achieved by an employee in carrying out his duties. Good employee performance will affect organizational performance. Factors that affect performance include compensation, employee placement, work environment, work motivation, organizational culture, leadership, work discipline, job satisfaction. This study is devoted to assessing the effect of placement, discipline and motivation on the performance of civil servants at the UPTD PPRD Bali Province in Gianyar Regency. Through research with a sample of 35 civil servants with survey methods and data collection instruments in the form of a 5 (five) Likert questionnaire containing questions about indicators that affect performance including placement, discipline and motivation. The data used are primary and secondary data, both quantitative and qualitative data. The data analysis method used descriptive analysis and inferential analysis using the Partial Least Square (PLS) approach. The results showed that the placement had a positive and significant effect on performance. Placement has a positive and significant effect on motivation. Discipline has a positive but not significant effect on motivation. Discipline has a negative and insignificant effect on performance. Motivation has a positive and significant effect on employee performance. Motivation partially mediates the effect of placement on employee performance. Motivation cannot mediate the effect of discipline on employee performance. Keywords: Placement, Discipline, Motivation, Performance
MEDIASI MOTIVASI KERJA PADA HUBUNGAN KOMPENSASI DENGAN KOMITMEN ORGANISASIONAL I Gede Riana; Rai Mutiara Sari; I B Udayana Putra
Distribusi - Journal of Management and Business Vol. 8 No. 1 (2020): Distribusi, March 2020
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v8i1.113

Abstract

Organizational commitment is the identification, loyalty, and involvement expressed by employees, organizations or organizational units. Organizational commitment is also seen as an affective response to the organization as a whole, which then shows an affective response to specific aspects of the work. This research is to find out the mediating role of work motivation on the effect of compensation on organizational commitment. This study uses a saturated sample technique with a population of 146 employees with a response rate of 73.79%, namely 107 employees. Furthermore the data collected has been analyzed using path analysis techniques. The results showed that four proposed hypotheses could be accepted. Compensation has positive and significant effect on organizational commitment, compensation has positive and significant effect on work motivation, and work motivation has a positive and significant effect on organizational commitment. However, this study also inform that work motivation significantly mediates the effect of compensation on organizational commitment.
Pengaruh Leverage dan Kebijakan Dividen terhadap Investasi Perusahaan Ida Ayu Surasmi; Ida Bagus Udayana Putra; G. Oka Warmana
WACANA EKONOMI (Jurnal Ekonomi, Bisnis dan Akuntansi) Vol. 20 No. 2 (2021)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/we.20.2.2021.138-143

Abstract

In an imperfect capital market, funding decisions and dividend policy affect investment decisions. Sources of funds have different costs, so the cost of these funds will affect the analysis of investment feasibility. Agency costs both from debt and dividends can limit the company's investment. This study contributes to explaining how leverage and dividend policy influence investment decisions in companies in Indonesia. This study uses panel data regression. This study finds that the effect of dividends is stronger in limiting the company's investment. A high dividend payout reduces the company's investment the following year, whereas. leverage has no effect on the company's investment. Another finding is that investment opportunities have a positive effect on company investment, while company size has no effect on investment.
PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL, KOMITMEN ORGANISASI, DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA KOPERASI SIMPAN PINJAM (KSP) DANADYAKSA DI TABANAN I Putu Bayu Sanjaya; Ida Bagus Udayana Putra; Ni Kadek Sioaji Yamawati
Warmadewa Management and Business Journal (WMBJ) Vol. 4 No. 1 (2022)
Publisher : Fakultas Ekonomi Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/wmbj.4.1.2022.33-40

Abstract

Human resources are assets for the company which if managed will result in performance for the company which will certainly be profitable for the company. Employee performance is one of the most important things in the company, factors that affect employee performance such as transformational leadership style, organizational commitment, and work discipline must always be considered. The purpose of this study was to determine the effect of transformational leadership style, organizational commitment and work discipline on employee performance at the Danadyaksa Savings and Loans Cooperative (KSP) in Tabanan. The number of respondents in this study were 32 people. The data analysis technique used is quantitative analysis, classical assumption test, multiple linear regression analysis, F test and t test. F-test results obtained Fcount > F-table with sig. 0.003 < 0.05, this means that transformational leadership style, organizational commitment and work discipline have a positive and significant effect on employee performance at the Danadyaksa Savings and Loans Cooperative (KSP) in Tabanan.
Pemberdayaan Pecalang Desa Adat Sumerta dalam Penanggulangan Covid-19 I Made Mardika; Ida Bagus Udayana Putra; A.A.G Oka Wisnumurti
Postgraduated Community Service Journal Vol. 1 No. 2 (2020)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (725.753 KB) | DOI: 10.22225/pcsj.1.2.2020.37-42

Abstract

Sumerta Traditional Village, located 4 KM east of the center of Denpasar City, seeks to participate in accelerating the handling of the Covid-19 Pandemic in its area. In accordance with the policy of the Governor of Bali, at the village / kelurahan level a Mutual Cooperation Task Force was formed based on the customary village. Through the Collaborative Task Force at the customary village level, Pecalang is at the forefront of preventing and overcoming the Covid-19 outbreak. All Sumerta Traditional Village pecalang are the main force in handling the Covid-19 pandemic. Even so, pecalang people do not know carefully the role that must be played in tackling and preventing the corona virus outbreak. In carrying out this humanitarian task, the pecalang must be supported by adequate facilities and infrastructure. In addition, basic necessities in the form of healthy food must also be available while they are carrying out their duties. Taking into account this phenomenon it is deemed necessary to do community service (PKM) to pecalang in Sumerta Traditional Village. This PKM targets community groups, especially the pecalang in Sumerta Traditional Village. Given that the pecalang is an organ of a traditional village, the PKM partner is Bendesa, the Sumerta Traditional Village. The problems faced by partners are: (1) the unknown role that pecalang can play in overcoming and preventing the covid-19 outbreak (2) lack of available facilities and infrastructure in carrying out epidemic prevention and control tasks, and (3) assistance for basic necessities obtained pecalang is not sufficient. This PKM aims to solve the problems faced by partners, namely counseling / mentoring the role of pecalang in tackling Covid-19, meeting the availability of materials for the prevention of the Covid-19 Pandemic in the form of masks and hand sanitizers, and providing basic food assistance to all pecalang in Sumerta Traditional Village. Thus this PKM uses two approaches, namely the method of mentoring / counseling, and service assistance to the pecalang. The two solutions offered are expected to increase the role of the pecalang in handling the Covid-19 pandemic, the availability of facilities for prevention / overcoming the outbreak and partners to obtain basic necessities for their household needs.
Restorasi Bangunan Dan Pengembangan Potensi Ekonomi Banjar Pande Kota Di Kabupaten Klungkung Ida Bagus Gede Parama Putra; Ida Bagus Udayana Putra; Ni Putu Ratih Pradnyaswari Anasta Putri
Jurnal Sutramas Vol. 2 No. 1 (2022)
Publisher : Fakultas Teknik Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Banjar Pande Kota yang terletak di Kota Semarapura yang termasuk wilayah kelurahan Semarapura Kangin. Banjar Pande Kota berdekatan dengan Istana Klungkung yang merupakan landmark dan daya Tarik wisata bersejarah di pusat Kabupaten Klungkung yang sering sebut sebagai Pura Agung Semarapura. Bale Banjar Paden Kota berdekatan dengan oleh potensi daya tarik wisata termasuk koridor kolonial, pasar endek Klungkung, Museum Semarajaya, Monumen Puputan Klungkung dan Taman Kertha Gosa yang merupakan wisata unggulan Kabupaten Klunkung. Berdasarkan wawancara yang dilakukan oleh tim pengabdi dengan kelompok mitra warga Banjar Pande Kota memperoleh dua fokus yang diharapkan mampu memberikan usulan perbaikan atau renovasi Bale Banjar secara menyeluruh sehingga mampu memfasilitasi beragam kegiatan untuk mendukung aktivitas adat budaya dan kesenian yang sering menggunakan Bale Banjar sebagai tempat berlatih. Selain aspek fisik Bale banjar, pihak mitra memohon untuk mengkaji potensi aset banjar sehingga mampu memberikan sumber ekonomi atau pemasukan untuk mengelola kegiatan yang menjadi agenda Banjar Pande Kota. Hasil luaran yang diaharapkan oleh mitra yaitu berupa gambar kerja dan Rencana anggaran biaya umum untuk digunakan sebagai dokumen pengajuan dana dalam rangka perbaikan fisik Banjar yang saat ini masih kurang memenuhi aspek keselamatan dan kenyamanan. Luaran lainnya yaitu pendataan aset dan penataan aset yang dimiliki oleh Banjar untuk merangsang dan mengembangakan potensi ekonomi warga Banjar.
Transformational Leadership and Compensations Effect on Employee’s Performances by means of Job Satisfaction as Mediation Variable at CV. General Design Klungkung Regency Putu Ayu Krisna Dewi; Ida Bagus Udayana Putra
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 10 No. 1 (2023): Jurnal Ekonomi & Bisnis JAGADITHA
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.10.1.2023.58-66

Abstract

Employees performance at company needs been noticed because it can affect to the company's performance. This study aims to analyze the effect of transformational leadership and compensation on employee’s performances by means of job satisfaction as mediation variable. The object of this study are all employees of CV. General Design totaling 40 people. The data are collected by using a questionnaire with five Likert scale and using Partial Least Square (PLS) as a data analyze. The results of this study indicated that transformational leadership had a positive and insignificant results on employee’s performances, but it had a positive and significantly effect to job satisfaction. Then compensation had a positive effect and significant to the job satisfaction and the employee’s performances. While job satisfaction affects positively and had no significant effect to the employee’s performances. In addition, job satisfaction is not a mediation of transformational leadership and compensation effect on the employee’s performances. For the further researchers are expected to add alternative constructs that affect to the employee’s performances besides transformational leadership, compensation, and job satisfaction. In addition, for the next researches, it should add more references related to research and hope this result can be used for reference to study on similar companies.