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Amri
Universitas Malikussaleh
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Readiness Analysis of ISO 9001: 2015 Quality Management System Implementation Using Gap Analysis Method Khairul Anshar; Bakhtiar; Fara Anjelika; Amri; Fatimah
Jurnal Informasi dan Teknologi 2025, Vol. 7, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.vi0.629

Abstract

PT Pelindo Multi Terminal is a subsidiary of PT Pelabuhan Indonesia (Persero), which manages port services business in the field of multipurpose terminal operations in Indonesia. which was inaugurated on October 1st, 2021, resulting in a merger between PELINDO I, II, III, and IV. Until now, PT Pelindo Multi Terminal is still following PELINDO 1 regulations, one of which is the implementation of ISO 9001: 2008, which ISO 9001: 2008 has expired in September 2020. Therefore, PT Pelindo Multi Terminal must adjust the Quality Management System (QMS) to the latest version of the standard, namely QMS ISO 9001: 2015, and apply for ISO 9001: 2015 certification in order to maintain the quality of its service. The purpose of this study was to determine the readiness and constraints in implementing and obtaining ISO 9001: 2015 QMS certification. The method used in this research is Gap Analysis. Gap Analysis is a measurement method to determine the gap by mapping the current QMS and comparing it with the ISO 9001: 2015 QMS requirements, to obtain an analysis of the differences between the current QMS at PT Pelindo Multi Terminal and the ISO 9001: 2015 requirements. From the gap analysis results, PT Pelindo Multi Terminal has a readiness level of 88% to complete the ISO 9001:2015 QMS requirements and is ready to convert its QMS from ISO 9001:2008. However, based on the overall research results, there are still requirements, and some work procedures have not been carried out consistently. This is due to the lack of socialization and training on the implementation of ISO 9001:2015 after the merger, and the limited time and lack of human resources in checking internal audits to determine the suitability of SOPs that have been made.
Analisis Ketidaksesuaian Persediaan Material Antara Data Sistem SAP dan Kondisi Fisik Pada Gudang PT XYZ Menggunakan Metode DMAIC Dian Putri Suhaila; Defi Irwansyah; Amri
Jurnal Serambi Engineering Vol. 11 No. 3 (2026): Juli 2026
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

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Abstract

Persediaan material berperan penting dalam menunjang kelancaran kegiatan operasional PT XYZ. Hasil observasi awal menunjukkan adanya ketidaksesuaian antara data persediaan pada sistem SAP dengan kondisi fisik material di gudang, yang berpotensi mengganggu proses penyimpanan, pencarian, dan pengeluaran material. Penelitian ini bertujuan untuk menganalisis tingkat kesesuaian persediaan, mengidentifikasi faktor-faktor penyebab ketidaksesuaian, serta menyusun usulan perbaikan pengelolaan persediaan material menggunakan metode DMAIC (Define, Measure, Analyze, Improve, Control), berdasarkan data stock opname bulan Februari 2025. Hasil pada tahap Measure menunjukkan tingkat akurasi persediaan sebesar 76,62%, dengan 59 dari 77 item sesuai, sedangkan 18 item (23,38%) mengalami ketidaksesuaian (16 stock shortage, 2 overstock). Tahap Analyze mengidentifikasi empat faktor penyebab, yaitu Man, Method, Material, dan Environment, meliputi kurangnya ketelitian petugas dalam pencatatan, pelaksanaan stock opname yang belum berkala dan masih manual, material tanpa label identitas, serta tata letak gudang yang belum optimal. Usulan perbaikan pada tahap Improve dan Control meliputi peningkatan ketelitian petugas, pemberian label identitas material, penataan ulang tata letak gudang, serta pelaksanaan stock opname secara berkala disertai monitoring dan audit SOP rutin.
Perancangan Desain Kemasan Produk Kue Tradisional Aceh Menggunakan Metode Kansei Engineering dan Model Kano (Studi Kasus: UMKM Eva Bhoi Bireuen) Asya Audyla; Sri Meutia; Amri
Jurnal Serambi Engineering Vol. 11 No. 3 (2026): Juli 2026
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

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Abstract

Kemasan merupakan salah satu faktor yang memengaruhi daya tarik dan keputusan pembelian konsumen terhadap suatu produk. UMKM Eva Bhoi masih menggunakan kemasan sederhana yang belum mampu menarik perhatian konsumen serta belum memberikan informasi produk secara optimal. Penelitian ini bertujuan merancang ulang kemasan produk kue tradisional Aceh menggunakan metode Kansei Engineering dan Model Kano. Pengumpulan data dilakukan melalui kuesioner terbuka, Semantic Differential, dan Kano dengan melibatkan 99 responden. Hasil penelitian menunjukkan delapan atribut utama yang menjadi kebutuhan konsumen, yaitu daya tarik visual, tampilan kemasan, praktis, aman, ilustratif, material kemasan, informatif, dan kemasan berwarna. Berdasarkan atribut tersebut dihasilkan rancangan kemasan yang lebih menarik, informatif, praktis, serta mencerminkan identitas budaya Aceh sehingga diharapkan dapat meningkatkan daya saing produk UMKM Eva Bhoi.
Co-Authors Asya Audyla Bakhtiar Bakhtiar Defi Irwansyah Dian Putri Suhaila Fara Anjelika Fatimah Khairul Anshar Sri Meutia