Putri Berliani Pangestu
Management of Economics & Business Faculty, Universitas Jenderal Achmad Yani, Jl Terusan Jenderal Sudirman Cimahi, Jawa Barat

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The Impact of Electronic Word of Mouth (E-WOM), Brand Image, and Brand Awareness on Consumers’ Purchase Intention of Adidas Samba Shoes Putri Berliani Pangestu; Wala Erpurini
Jurnal Administrasi Bisnis Vol 14, No 2 (2025): In Progress
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v14i2.83688

Abstract

This study aims to analyze the influence of electronic word of mouth (e-WOM), brand image, and brand awareness on purchase intention for Adidas Samba shoes in Cimahi City. The background of this study is based on the phenomenon of the decline in Adidas’s Top Brand Index in recent years, which indicates a decrease in consumer interest and loyalty. The research method used is a quantitative method with a descriptive and verifiable approach. Data were collected through the distribution of questionnaires to respondents who are consumers or potential consumers of Adidas Samba shoes in Cimahi City. The data analysis techniques used include validity and reliability tests, classical assumption tests, and multiple linear regression analysis to test the hypotheses. The results of the study indicate that electronic word of mouth, both partially and simultaneously, has no positive and significant effect on purchase intention; however, brand image and brand awareness, both partially and simultaneously, have a positive and significant effect on purchase intention. The variable with the most dominant influence is brand image, indicating that brand image plays a crucial role in enhancing consumer purchase interest.