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All Journal VISI SAKTI: Jurnal Industri Kreatif dan Inovatif
Robintang Elfrianto Naibaho
Universitas Efarina
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TRANSPARANSI DATA, PRIVASI PELANGGAN, DAN KEPATUHAN REGULASI: ANALISIS KUALITATIF Ahmad Jet Alamin A; Parlaban Karo-Karo; Robintang Elfrianto Naibaho
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 2 (2025): Pengembangan Komunikasi Visual dan Komunikasi Digital
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i2.1052

Abstract

This study qualitatively examines the roles of data transparency, customer privacy, and regulatory compliance in maintaining customer trust and minimizing legal risks, particularly in the context of Indonesia’s Personal Data Protection Law (Law No. 27 of 2022 / UU PDP). In the digital era, data has become a strategic asset for companies, making transparent data governance and strong privacy protections essential for building market trust and responsible corporate governance. The research aims to analyze how data transparency contributes to trust, identify challenges in safeguarding customer privacy, and assess compliance mechanisms under the UU PDP to mitigate legal risks. Using document analysis and case studies, the findings indicate that consistent transparency enhances credibility, while privacy safeguards are crucial to prevent data misuse. The study recommends strengthening the integration of transparency practices, enhancing consumers’ rights regarding their data, and promoting collaboration among stakeholders to protect customer privacy and ensure adherence to the regulatory framework.
INOVASI PROSES LAYANAN ADMINISTRASI PELANGGAN MELALUI PENERAPAN SISTEM ANTRIAN DAN MANAJEMEN WAKTU Ahmad Jet Alamin A; Parlaban Karo-Karo; Robintang Elfrianto Naibaho
Jurnal Industri Kreatif dan Inovatif Vol. 3 No. 1 (2025): Desain Komunikasi Visual
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/visisakti.v3i1.1053

Abstract

This Community Service Program aims to improve the efficiency of managing community projects by applying Agile project management methods tailored to volunteer-based settings. The partner’s main issues include inflexible and less adaptive planning, unclear task assignment, changing needs during implementation, delays in progress, and inconsistent reporting documentation. The intervention consists of process assessment, practical Agile training, implementing simple working tools (Kanban board, backlog, sprint planning, daily/weekly check-ins), and ongoing implementation assistance for selected community projects. The outputs include a concise Agile community SOP, backlog and Kanban templates, sprint reports, and a performance indicator dashboard. The expected outcomes are improved milestone timeliness, better volunteer coordination, increased progress transparency, and improved quality of activity reporting.
Co-Authors Ahmad Jet Alamin A Parlaban Karo-Karo