Widya Ningsari Zulkifli
Profesi Ners, Fakultas Kesehatan Masyarakat, Universitas Muslim Indonesia

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PERAN KOMUNIKASI TERAPEUTIK PERAWAT TERHADAP TINGKAT KECEMASAN PASIEN PRAOPERATIF DI RUANG OK RSUP DR. TADJUDDIN CHALID Widya Ningsari Zulkifli; Suhermi; Idelriani; Sajekti Tjahningrum
Jurnal Kesehatan Vol. 3 No. 10 (2026): Jurnal Kesehatan (JK)
Publisher : CV. Adiba Aisha Amira

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Abstract

Surgery is an invasive medical procedure that often triggers preoperative anxiety. This condition may negatively affect both physiological and psychological states of patients and influence the surgical process. One of the effective non-pharmacological interventions to reduce anxiety is therapeutic communication provided by nurses. To determine the role of nurses’ therapeutic communication in reducing the level of preoperative anxiety among patients in the operating room of RSUP Dr. Tadjuddin Chalid Makassar. A case study was conducted on a preoperative patient diagnosed with ureteral stone who underwent ureteroscopy. Data were collected through subjective assessment, observation of objective signs, nursing interventions involving therapeutic communication and relaxation techniques, and evaluation using the SOAP approach. The patient showed signs of anxiety such as worry, restlessness, and tension. After therapeutic communication interventions, including companionship, providing clear information about the surgical procedure, empathetic approaches, and deep breathing relaxation techniques, the patient’s anxiety decreased. The patient reported feeling calmer, better understood the information, and demonstrated more stable emotional conditions.Therapeutic communication plays an important role in reducing preoperative anxiety. This intervention enhances patients’ psychological comfort, prepares them for surgery, and supports the quality of perioperative nursing care.