M. Ilham Wardhana Haeruddin
Faculty of Economics and business, Makassar State University

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THE INFLUENCE OF USER SATISFACTION ON REINTENTION TO USE MEDIATED BY E-TRUST IN SHOPEE ECOMMERCE AMONG MANAGEMENT STUDENTS AT MAKASSAR STATE UNIVERSITY Musdena Musaat; M. Ilham Wardhana Haeruddin; Ilma Wulansari Hasdiansa; Siti Hasbiah; Rahmat Riwayat Abadi
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 2 No. 5 (2025): MAY
Publisher : CV. Adiba Aisha Amira

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This study examines the relationship between user satisfaction, e-trust, and the intention to reuse Shopee eCommerce among management students at Makassar State University. With the proliferation of online shopping platforms, understanding factors influencing users' intention to continue using specific platforms is crucial for both academic research and practical applications. The theoretical framework is grounded in the Technology Acceptance Model (TAM) and the Trust-Commitment Theory, which posit that user satisfaction and e- trust significantly influence users' behavioral intentions in electronic commerce contexts. Data were collected through a structured questionnaire distributed to a sample of management students who have experience using Shopee eCommerce. Results from the analysis indicate a positive relationship between user satisfaction and the intention to reuse Shopee. Furthermore, e-trust mediates the relationship between user satisfaction and reuse intention, suggesting that trust in the platform acts as a significant mechanism through which user satisfaction translates into continued usage intentions. These findings contribute to both theoretical and practical implications for eCommerce platforms, suggesting strategies to enhance user satisfaction and build trust among users to foster loyalty and repeat usage. Limitations and avenues for future research are also discussed.
THE INFLUENCE OF AUTHORITARIAN LEADERSHIP STYLE AND WORK ENVIRONMENT ON THE ORGANIZATIONAL COMMITMENT OF MAKASSAR CLASS 1 PRIVATE EMPLOYEES Fresiska; Hety Budiyanti; Tenri Sayu Puspitaningsih Dipoatmodjo; M. Ilham Wardhana Haeruddin; Rezky Amalia Hamka
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 2 No. 1 (2025): JULY
Publisher : CV. Adiba Aisha Amira

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This research aims to determine the influence of authoritarian leadership style and the work environment on the organizational commitment of employees at the Makassar Class 1 Detention Center. This research uses a quantitative type of research using a descriptive approach method. The population in this study was 175 employees and the sample used was 120 respondents. Data collection was carried out using questionnaires, observation, interviews and documentation methods. The data analysis technique used is multiple linear regression analysis using statistical product and service (SPSS) 25. The results of the research show that the authoritarian leadership style has an insignificant influence on the organizational commitment of employees at the Makassar Class 1 Detention Center with a value of 0.450 > 0.050 and a calculated t value of -.758 < t table of 2.358. The work environment has a significant influence on the organizational commitment of employees at the Makassar Class 1 Detention Center with a value of 0.000 < 0.050 and a calculated t value of 6.129 > t table of 2.358. The authoritarian leadership style and work environment both have a significant influence on the organizational commitment of employees at the Makassar Class 1 Detention Center with a calculated F value of 26.983 > F table of 3.16 or a sig of 0.000 < 0.050.