Buletin Studi Ekonomi
VOL.22.NO.2. AGUSTUS 2017 (PP 113-261)

PERAN KOMITMEN ORGANISASIONAL DALAM MEMEDIASI PENGARUH KEPUASAN KERJA TERHADAP TURNOVER INTENTION AGEN PT PRUDENTIAL INDONESIA LIFE ASSURANCE DENPASAR

I Komang Gede Mahendra (PT Sentral Retailindo Dewata)
I Gde Adnyana Sudibya (Fakultas Ekonomi dan Bisnis Universitas Udayana, Bali, Indonesia)
I. G. A. Manuati Dewi (Fakultas Ekonomi dan Bisnis Universitas Udayana, Bali, Indonesia)



Article Info

Publish Date
11 Dec 2017

Abstract

This study aims to explain the effect of job satisfaction and organizational commitment toturnover intention and role of organizational commitment in mediating the effect of job satisfactionon turnover intention. The research population is all unit manager at Prudential 4 Denpasarbranch office in Denpasar and use 167 samples with probability sampling method. To determinethe number of samples, used Slovin formula. Methods of data collection using survey methodswith questionnaires as a tool. Data were analyzed using Partial Least Squares analysis. Theresults of the study found that job satisfaction has a significant effect on turnover intention.Organizational commitment was also found to have a significant effect on turnover intention.Furthermore, organizational commitment was found to mediate the effect of job satisfaction onturnover intention. The implication of this research is, in order to suppress the emergence ofintention turnover, top managers of Prudential Indonesia need to maintain employee loyalty,especially the unit manager, to the company. The management of Prudential Indonesia alsoneeds to maintain the suitability of existing work practices in the field with the expectation ofemployees, especially the unit manager, then keep the work situation to be conducive, so as notto cause excessive pressure.Keywords: job satisfaction, organizational commitment, turnover intention

Copyrights © 2017






Journal Info

Abbrev

bse

Publisher

Subject

Economics, Econometrics & Finance

Description

Buletin Studi Ekonomi diterbitkan oleh Fakultas Ekonomi Universitas Udayana. Terbit dua kali setahun pada bulan Februari dan Agustus. Berisi tulisan yang diangkat dari hasil penelitian di bidang ekonomi. ISSN ...