Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 4 No 2 (2020): Februari 2020

Evaluasi Usability pada Aplikasi Mobile GOBIS Suroboyo Bus dengan Metode Usability Testing

Yulie Fauzanah (Fakultas Ilmu Komputer, Universitas Brawijaya)
Aditya Rachmadi (Fakultas Ilmu Komputer, Universitas Brawijaya)
Niken Hendrakusma Wardani (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
27 Mar 2020

Abstract

GOBIS Suroboyo Bus is an application developed by Dinas Perhubungan Surabaya to monitor Bus movements in real time and to know the distance between stops. Based on the findings on the Playstore there are user complaints that affect the usefulness of such applications, the GOBIS application does not provide the clock information or the arrival time of the bus, not according to the position of the bus on the application by the field, To get stop information and travel routes users need to zoom-in so it takes a while. Therefore, the usability test is done to get a deepening problem regarding usability and measuring the user's ease of access to an application. To test the usability of GOBIS application is done 2 times to five aspects, namely learnability, efficiency, memorability, error, and satisfaction using questionnaires. Achieved usability test results on the learnability aspect of 1.28 from the first and second Test comparisons. Efficiency aspect of 63.77%. The memorability aspect is experiencing improvements in the capabilities of the number of clicks and step counts. For satisfaction aspect obtained 65.25% from SUS questionnaire results.

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Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...