Warta Penelitian Perhubungan
Vol. 22 No. 5 (2010): Warta Penelitian Perhubungan

Faktor Yang Membedakan Pelayanan Jasa Antar Perusahaan Angkutan Udara Niaga Berjadwal Di Indonesia

Yuliana, Dina (Unknown)

Article Info

Publish Date
31 May 2010

Abstract

Research about factors that differences in seniices of air transport has been done. Tire discriminationanalysis indicates tire differences and clnssifies the passengers into several obsenied groups. Tire aimof this research is to annlyz.e factors tlmt affect airlines choices. TI7e discrimination analysis indicatestire differences and clnssifies the passengers into seueml obsenied groups. Tire result shows that tiremost differentiating factor in standard seniices are in-flight sen1ices (newspapers, magazines, video,etc), flight frequency/ shcedule, and punctuality.

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Journal Info
Warta Penelitian Perhubungan
Website

Abbrev

warlit

Publisher

Badan Penelitian dan Pengembangan Kementerian Perhubungan

Subject

Automotive Engineering Civil Engineering, Building, Construction & Architecture Engineering Environmental Science Transportation

Description

Warta Penelitian Perhubungan diterbitkan oleh Sekretariat Badan Litbang Perhubungan yang memuat hasil penelitian dan kajian kebijakan di sektor transportasi. Pada tahun tahun sebelumnya hingga tahun 2016 Warta Penelitian Perhubungan terbit 12 (dua belas) kali dalam satu tahun. Namun, mulai tahun ...