Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 4 No 9 (2020): September 2020

Evaluasi Usability dan Perbaikan Desain Antarmuka Pengguna Aplikasi Mobile Library Perpustakaan Kota Malang menggunakan Metode Usability Testing

Aisha Damayanti (Fakultas Ilmu Komputer, Universitas Brawijaya)
Satrio Hadi Wijoyo (Fakultas Ilmu Komputer, Universitas Brawijaya)
Alfi Nur Rusydi (Fakultas Perikanan dan Ilmu Kelautan, Universitas Brawijaya)



Article Info

Publish Date
17 Sep 2020

Abstract

Malang City Library is a public library located in Malang, East Java. To support its infrastructure regarding information and communication systems, this library utilizes mobile library as a media that is used to disseminating hospital-related information to general public. This study is focused to assess the level of usability of Malang City Library mobile library application. The methods that were used in this study are firstly testing the task directly to the user to measure aspects of learnability, efficiency, and errors and distributing the System Usability Scale (SUS) questionnaire to measure aspects of satisfaction. This study involved 30 respondents who were divided into categories of students, university students, and the general public. To analyze the data of the task testing results used success rate matrix to measure the level of learnability and obtained results of 71.4%. The efficiency aspect is measured using a time-based efficiency matrix which then gets a result of 0.0428215 task / s from nine tasks. For aspects of errors measured using the defective rate matrix which then obtained an average of nine tasks of 0.513. The last aspect is satisfaction that was tested using SUS questionnaire and obtained results of 20.67, from these outcomes it is concluded that the satisfaction status of Malang City Library mobile library application is still included in the bad category. In addition, this research also resulted in improvements to the interface design based on the problems found.

Copyrights © 2020






Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...