Jurnal Isema : Islamic Educational Management
Vol 6, No 2 (2021): Jurnal Islamic Education Management

QUALITY SERVICE IN IMPROVING THE PROFITABILITY OF EDUCATIONAL INSTITUTIONS BASED ON PESANTREN

Hasan Baharun ((Scopus ID: 57200983602) Nurul Jadid University)
Adi Wibowo (STAI An-Nawawi Purworejo)
Heny Mulyani (Universitas Islam Negeri Sunan Gunung Jati, Bandung)
Rofikatul Maula (Universitas Nurul Jadid, Paiton, Probolinggo, East Java)



Article Info

Publish Date
31 Dec 2021

Abstract

This study aims to understand and analyze the school's strategy in increasing institutional profitability through strengthening Quality Service at SMA Nurul Jadid Paiton, Probolinggo. This research uses a qualitative case study approach. The results show that SMA Nurul Jadid seeks to increase school profitability by continuously strengthening Quality Service through five things: Crost-Interest Curriculum, namely cross-interest subjects that exist in each specialization; Performance, namely prioritizing the appearance of all components of the institution; Improving the quality of human resources, namely forming good and religious characters for all students and teachers; Excellent Service, namely excellent service for all school components; Infrastructure, namely as the effectiveness of student learning. This study implies the importance of institutions strengthening Quality Service to impact the profitability of institutions.

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Journal Info

Abbrev

isema

Publisher

Subject

Education Social Sciences Other

Description

JURNAL IsEMa (Islamic Educational Management) ialah jurnal berkala ilmiah yang diterbitkan oleh Laboratorium Jurusan/Prodi S1 Manajemen Pendidikan Islam Fakultas Tarbiyah dan Keguruan UIN Sunan Gunung Djati Bandung. Jurnal ini memfokuskan diri pada kajian ilmu manajemen pendidikan Islam. ...