SAP (Susunan Artikel Pendidikan)
Vol 6, No 2 (2021)

Total Quality Management: Konsep Peningkatan Mutu Pendidikan

Hasnadi Hasnadi (STAIN Teungku Dirundeng Meulaboh)



Article Info

Publish Date
05 Dec 2021

Abstract

The Indonesian government has made efforts to implement numbers of excellent programs to improve the quality of education. However, the variety of challenges faced by schools effect the lack of optimal competition in the quality of education. The purpose of this article is to analyze and describe the concept of Total Quality Management (TQM) as an effort to improve the quality of education. This article uses a qualitative method with a literature review approach. The TQM concept is one of the concepts that can be applied to improve the quality of education. In applying the TQM concept to education, it is necessary to pay attention to several aspects, namely: (1) focus on graduate users, (2) obsession with quality, (3) scientific approach, (4) teamwork, (5) having a long-term commitment and sustainable, (6) continuous improvement efforts, (7) conducting education and training, (8) common perceptions and goals, (9) having a free and controlled organizational culture, and (10) engaging and empowering human resources. All aspects of TQM must be oriented to the education management system, the behavior of school members, focus on optimal service in order to meet the needs, and desires of the stakeholders.

Copyrights © 2021






Journal Info

Abbrev

SAP

Publisher

Subject

Education

Description

SAP (Susunan Artike Pendidikan) Jurnal ilmiah bidang ilmu pendidikan (ISSN 2549-2845 for electronic version and ISSN 2527-967X for print version) First published in Agustus 2016 is a peer-reviewed scientific open access journal. The journal is dedicated to publishing articles concerned with ...