Jurnal Pariwisata Indonesia
Vol 15 No 1 (2019): Jurnal Pariwisata Indonesia

Pengaruh Kualitas Bahan Tenderloin Meat dan Olahannya Terhadap Kepuasan Tamu di Lorin Hotel Solo

Diah Rizki Aulia (Sekolah Tinggi Pariwisata Sahid Surakarta)
Denny Asmara (Sekolah Tinggi Pariwisata Sahid Surakarta)
Suraji Suraji (Sekolah Tinggi Pariwisata Sahid Surakarta)



Article Info

Publish Date
01 Jul 2019

Abstract

This study was conducted with the aim of knowing the effect of the quality of tenderloin meat ingredients and their preparations on guest satisfaction at Lorin Solo Hotel. There is also a research method used to analyze the data, namely the qualitative method. The author conducted research during On The Job Training in the banquet section through observation, questionnaires and documentation by comparing the theory given with the practice. The population and samples of this research are executive chef, Chef de Partie, Cook, Restaurant Manager, Food and Beverage Service Manager, Service Staff, and Guest of Lorin Solo Hotel. To get optimal and real results, a case study approach is carried out which intends to describe and describe the effect of the quality of the tenderloin meat ingredients and their preparations on guest satisfaction in terms of taste, portion and price. Based on the research results, it is known that: (a) the quality of the tenderloin meat, (b) the quality of the freshness of the meat, (c) the processing of the meat so that it can affect the quality of the product and will also affect guest satisfaction.

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Journal Info

Abbrev

JPI

Publisher

Subject

Arts Humanities Economics, Econometrics & Finance Education Other

Description

JPI (Jurnal Pariwisata Indonesia) is an open access, peer-reviewed, multidisciplinary journal dedicated to publication in tourism research, with a focus on the application of tourism science to the Indonesian tourism industry. JPI maintains its contribution to scholarships in tourism science in ...