Journal of Information Systems and Management
Vol. 2 No. 1 (2023): February 2023

THE Implementation of Integrated Quality Management in Education Institutions

Siti Patmawati (Sekolah Tinggi Ilmu Ekonomi Insan Pembangunan)
Valin Mertianti Dewi (Sekolah Tinggi Ilmu Ekonomi Insan Pembangunan)
Masduki Asbari (STMIK Insan Pembangunan)
Ipang Sasono (STMIK Insan Pembangunan)
Agus Purwanto (Universitas Safin Pati)



Article Info

Publish Date
25 Jul 2022

Abstract

Implementation of Integrated Quality Management needs to be done in educational institutions as a form of efforts to improve the quality of education. This study discusses the implementation of Integrated Quality Management in educational institutions and the problems and solutions that occur in its implementation in educational institutions. the. In carrying out the educational process, it will not be separated from improvements in accordance with the problems faced every year or in accordance with the implementation of TQM in schools which has the main goal of providing satisfaction for internal and external education customers, services with quality product results. Implementation of Integrated Quality Management in Indonesia requires at least three stages of implementation, namely: preparation, planning, and implementation. Barriers to the implementation of Total Quality Management in Indonesia include resistance to change, lack of commitment to quality, and lack of readiness, willingness and human competence. Alternative solutions are necessary informed about the importance of change in achieving quality, maintaining and developing it, so that a shared commitment to quality grows.

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Journal Info

Abbrev

jisma

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Industrial & Manufacturing Engineering

Description

Journal of Information Systems and Management (JISMA) are international journals with peer-review, which emphasizes the aspects of theory, research, and intellectual development of the information systems in organizations, institutions, economy, and society. Journal of Information Systems and ...