Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 6 No 6 (2022): Juni 2022

Evaluasi Usability pada Website Skilvul sebagai Massive Open Online Courses (MOOCS) menggunakan Metode Think-Aloud

Rachel Jessica Silalahi (Fakultas Ilmu Komputer, Universitas Brawijaya)
Hanifah Muslimah Az-Zahra (Fakultas Ilmu Komputer, Universitas Brawijaya)
Retno Indah Rokhmawati (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
04 Aug 2022

Abstract

Skilvul is one of the MOOCs in Indonesia, providing digital skills learning content with the "blended-learning" method in online and offline form. Through initial observations, several Skilvul users expressed problems related to inputting answers to practice questions, some actions were not given alerts or pop-ups, and the fastest alternative action to exit the system. So the purpose of the research is to find problems, evaluate, analyze, and provide recommendations for improvement. The method used is Think-Aloud and analysis using Usability Checklist for MOOCs. A total of 8 users conducted online testing using 12 task scenarios and were given severity ratings related to the problems found. Severity ratings are the severity of the problem. There were 27 problems consisting of 9 problems found by only users and 18 problems found by researchers only. Recommendations for improvement are given starting with severity ratings with the highest score being 4 (catastrophe), moderate being 3 (major problem), to the lowest being 2 (minor problem) and for severity ratings 1 (cosmetic problem) no recommendation for improvement is given. Recommendations for improvement are given based on the usability checklist for MOOCs. There are 7 guidelines, namely general courses, courses based on material presentation, information and notifications, interaction and discussion, error prevention, other contexts, and general usability. Other recommendations are also given based on the similarity of problems obtained by users and analyzed whether they are feasible to be followed up.

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Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...