International Journal of Tourism and Hospitality in Asia Pasific
Vol 4, No 2 (2021): June 2021

A Case Study on Domino’s Business Survival Strategy During the Covid-19 Pandemic

Kumar, Navaneetha (Unknown)
Singh, Padmalini (Unknown)
Shan, Liew Pei (Unknown)
Kee, Daisy Mui Hung (Unknown)
Mei, Lee Tze (Unknown)
Ying, Ngai Wan (Unknown)
Zhi, Ooi Yu (Unknown)



Article Info

Publish Date
21 Jun 2021

Abstract

COVID-19 pandemic has spread around the world and affected the development of economic countries. Some countries and states are under hotspot areas. During the lockdown period, many organizations were forced to close their businesses, causing economic recession. In addition, many companies have seen a sharp decline in their sales and affecting their profits. Due to the COVID-19 pandemic, many restaurants have started their service with takeaway or delivery, however they still unable to sustain their business, especially the small and medium-sized enterprises (MSMEs). This study aims to study the strategies used by Domino’s in sustaining their business during the COVID-19 pandemic. Quantitative method was used in this study and the data were collected within 2 weeks through the online distribution by using Google Form. The results showed the strategies used by Domino’s company for business survival during the COVID-19 pandemic are promotions and provided quality foods and there is a significant relationship between promotions and the preference for Domino’s Pizza.

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Journal Info

Abbrev

IJTHAP

Publisher

Subject

Humanities

Description

IJTHAP aims to enhance theoretical development in the field of hospitality and tourism. In order to promote those innovations and fresh ideas, the journal alsso accepts conceptual research, book review, as well as essays of experience belongs to hospitality practitioners. The mission of IJTHAP is to ...