Kinerja Birokrasi Pemerintah Dalam Penyaluran Bantuan Sosial di Masa Pandemi Covid-19 di Kecamatan Wonosari Kabupaten Boalemo

Ismail Ali (Universitas Ichsan Gorontalo)
Mochammad Sakir (Universitas Ichsan Gorontalo)
Hasan Bau (Universitas Ichsan Gorontalo)
Purwanto (Universitas Ichsan Gorontalo)

Provider Jurnal Ilmu Pemerintahan (PROJIP)
Vol. 1 No. 2 (2022): Oktober 2022 - Maret 2023

Penelitian ini bertujuan untuk mengambarkan dan menganalisis bagaimana kinerja birokrasi pemerintahan dalam penyaluran bantuan sosial di masa pandemi coid-19 di Kecamatan Wonosari. Desain penelitian yang digunakan untuk penelitian ini adalah kualitatif deskriptif. Teknik penentuan informan menggunakan purposive sampling pengambilan sampel sumber dengan pertimbangan tertentu, yakni warga masyarakat penerima bantuan sosial aparatur dan pimpinan. Adapun metode analisis data yaitu reduksi data,penyajian data, kesimpulan dan verifikasi. Hasil penelitian menunjukkan bahwa kinerja birokrasi pemerintahan dalam penyaluran bantuan sosial di masa pandemi covid-19 terbilang berhasil dalam beberapa indikator diantaranya produktivitas dan responsivitas, namun mengenai ketepatan waktu para petugas dalam penyaluran bantuan sosial di masa pandemi covid-19 masih diperlukan evaluasi yang mendalam dalam pengembangannya, begitu juga dengan ketidak tahuan masyarakat mengenai laporan kinerja yang dibuat semua masyarakat yang peneliti wawancarai tidak mengetahui keberadaan laporan tersebut This study aimed to describe and analyze the performance of the government bureaucracy in the social assistance distribution during the COVID-19 pandemic in the Wonosari subdistrict. The research design used in this study was descriptive- qualitative. The technique of informant determination employed purposive sampling by taking samples of sources with special considerations, namely community members receiving social assistance from the apparatus and leaders. Data analysis methods covered data reduction, data display, conclusion, and verification. The results showed that the performance of the government bureaucracy in the social assistance distribution during the COVID-19 pandemic was quite successful on several indicators, including productivity and responsiveness. However, the timeliness of apparatus in the social assistance distribution during the COVID-19 pandemic still required an in-depth evaluation of its development. The performance reports made by all the communities interviewed were found to be not aware of the existence of those reports (communityignorance).