FIRM: Journal of Management Studies
Vol 7, No 2 (2022): FIRM JOURNAL OF MANAGEMENT STUDIES

Analysis of Segmentation, Targeting, and Positioning in the Tourism Sector: The Case of Pekalongan City

Rilla Rianty (Universitas Muhammadiyah Sumatera Barat)
Maidar Simanihuruk (Sekolah Tinggi Pariwisata Bogor)
Alda Chairani (Sekolah Tinggi Pariwisata Trisakti)
Budi Supriyanto (Sekolah Tinggi Pariwisata Trisakti)
Rahmat Ingkadijaya (Sekolah Tinggi Pariwisata Trisakti)



Article Info

Publish Date
28 Oct 2022

Abstract

Pekalongan is one of the largest batik-producing cities in Indonesia, and this potential can be used as an attraction to increase tourist visits. However, until now, the level of tourist visits in Pekalongan City has not met expectations. This study examines the tourism marketing strategy of Pekalongan City by using segmentation, targeting, and positioning (STP) variables to increase competition as a domestic and foreign tourist destination. The type of research used is field research with a qualitative approach. The study's results found that the leading geographical segment of Pekalongan City was domestic tourists from Central Java. The demographic is women with millennial characteristics ranging from 26 to 42 years old with business and group travel purposes. The type of tourists who visit Pekalongan City is only domestic tourists, meaning that marketers have not been able to penetrate international tourism. There is a contradiction between the research findings and the promise reflected in the slogan and logo of Pekalongan City tourism. The position of Pekalongan City as a batik city is not following the product that Pekalongan City excels in, namely religious tourism. Hence, the slogan of this city needs to be improved without ignoring batik as the primary differentiation.

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Journal Info

Abbrev

FIRM-JOURNAL

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

FIRM: Journal of Management (Print ISSN: 2527-5852; Online ISSN 2541-3473) is a scientific journal in the field of management that publishes scientific writings on pure and applied research as well as general commentaries on the development of theories, methods and related applied sciences. The ...