Nusantara Hasana Journal
Vol. 2 No. 8 (2023): Nusantara Hasana Journal, January 2023

PENGARUH PERSEPSI KEMUDAHAN TERHADAP MINAT NASABAH DALAM PENGGUNAAN RAYA DIGITAL BANK DI PT BANK RAYA INDONESIA Tbk. JAKARTA

Erlita Khrisinta Dewi (Politeknik APP Jakarta)
Erick Lauren Ray (Politeknik APP Jakarta)
Fitri Ardanih (Politeknik APP Jakarta)



Article Info

Publish Date
05 Jan 2023

Abstract

This study aims to determine the perception of convenience, customer interest, and the effect of perceived convenience significantly on customer interest in using Raya Digital Bank at PT Bank Raya Indonesia Tbk in Jakarta. The approach used is a quantitative approach. This research uses descriptive analysis. The data used in this study is primary data with the method of distributing questionnaires. The sample used is 97 respondents who have customer criteria from Bank Raya Indonesia and use the Raya Digital Bank application. The test was carried out through instrument testing, correlation coefficient, determination coefficient, and T test. The results of the correlation coefficient test of the R value obtained were 0.733 so that it was known that the perceived convenience variable had a strong relationship with customer interest. The coefficient of determination test obtained R square results of 0.538 so that it can be seen that the ability of the perceived ease variable in explaining the variable of customer interest in using Raya Digital Bank is 0.538. The results also show that the perception of convenience has a significant and positive effect on customer interest in using Raya Digital Bank at PT Bank Raya Indonesia Tbk Jakarta.  

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Journal Info

Abbrev

nhj

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Nursing

Description

Nusantara Hasana Journal published a scientific paper original articles of research and community engangement and review of the literature in: Biology, Tourism & Hospitality, Pharmacy, Chemistry, Physics, Mathematics, Education, Medicine , Medical and Health Science, Engineering & Technology, ...