E-JRM
eJrm Vol. 10 No. 05 Agustus 2021

Pengaruh Mutu Pelayanan Dan Harga Terhadap Kepuasan Pengunjung

Ah Khafid Fiqih A (Unknown)
Budi Wahono (Unknown)
Khalikussabir Khalikussabir (Unknown)



Article Info

Publish Date
26 Aug 2021

Abstract

AbstractThis study aims to determine the effect of service quality and price on visitor satisfaction, the sample of this study is Mystic Coffee visitors. Data collection using a questionnaire, data analysis using validity test, reliability test, normality test, multiple linear analysis, F statistic test and t statistic test, coefficient of determination test in IBM Social Sciences Statistical Package (SPSS) Version 16.0From the results of calculations with SPSS which is a variable of service quality and price simultaneously and significantly to visitor satisfaction. While partially the service quality and price variables have a positive and significant effect on visitor satisfaction. Keywords: Effect of Service Quality and Price on Visitor Satisfaction

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Journal Info

Abbrev

jrm

Publisher

Subject

Economics, Econometrics & Finance

Description

E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya ...