Jurnal Scientia
Vol. 12 No. 02 (2023): Education, Sosial science and Planning technique, edition March-May 2023

LOYALTY, QUALITY OF WORK LIFE, ORGANIZATIONAL CULTURE, AND WORK MOTIVATION CREATING ORGANIZATIONAL CITIZENSHIP BEHAVIOR (Study at North Penajem Paser District Health Office)

Syarifah Asmawati (Sangga Buana University, Bandung)
Farida Yuliaty (Sangga Buana University, Bandung)
Etty Sofia (Hasan Sadikin Hospital, Bandung)



Article Info

Publish Date
18 Apr 2023

Abstract

Organizations, both profit-oriented and non-profit organizations, expect the maximum possible performance from their employees to achieve the goals set. The North Penajam Paser District Health Office is a local government organization that provides health services to the community. Health services provided must certainly be able to provide satisfaction to the community it serves. Human resources who perform excessively compared to what has been set are termed Organizational Citizenship Behavior (OCB). The purpose of this study was to examine and analyze the influence of loyalty, quality of work life , organizational culture and work motivation on OCB either partially or simultaneously. This study has five variables consisting of one dependent variable and four independent variables. Organizational Citizenship Behavior (OCB) as the dependent variable (Y), Loyalty (X1), Quality of Work Life (X2) , Organizational Culture (X4), and Work Motivation (X5) as independent variables. Respondents in this study were employees at the North Penajam Paser District Health Office. The number of samples in this study were 84 people, the analytical tool used was multiple linear regression. The results showed Loyalty, Quality of Work Life , Organizational Culture, and Work Motivation have a simultaneous influence on OCB. Partially Loyalty has a significant influence on OCB, as well as Organizational Culture and Work Motivation have an influence on OCB. However, the Quality of Work Life variable has no effect on OCB.

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Journal Info

Abbrev

pendidikan

Publisher

Subject

Education Mathematics

Description

Scientific Journal is a publication by Sean Institute, which is devoted to the field of education with the topic of Learning Effectiveness studies, Analysis of Learning Influences, Application of Learning Models and the development of instructional media; we also invite the teachers, researchers, ...