The Role of Job Satisfaction as Intervening Variable in the Relationship Between Career Development, Work-Life Balance and Turnover Intention in Outsource Solution Company

Ratnawita Ratnawita (STIMA IMMI)
Hartanto (Politeknik Ketenagakerjaan)
Helmi Ali (Institut Teknologi dan Bisnis Haji Agus Salim (ITBHAS) Bukittinggi)
Akhmad Baidun (UIN Syarif Hidayatullah Jakarta)
Laila Qadriyani MR (Universitas Muhammadiyah Sorong)

JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi)
Vol. 9 No. 3 (2023): Juni 2023

With job satisfaction acting as a moderating factor for employees, this study aims to demonstrate how work-life balance and career development factors affect turnover intention. The IBM SPSS v26 software program and the path analysis approach were employed in this study's data analysis technique. A validity test, a reliability test, a normalcy test, a coefficient of determination test, a F test, a t test, and a Sobel test are all employed in the analysis to identify the mediating impact in this study. The study's findings demonstrate that: work-life balance has no effect on job satisfaction; career development influences job satisfaction; work-life balance and career development both affect job satisfaction; work-life balance has no effect on turnover intention; career development influences turnover intention; job satisfaction affects turnover intention; and work-life balance simultaneously affects turnover intention.