E-JRM
E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02

Pengaruh Produk Tabungan Emas, Citra Merek Dan Harga Emas Terhadap Keputusan Nasabah Pada PT. Pegadaian (Studi Pada Nasabah Di Kantor Cabang Dieng Kota Malang)

Mochammad Zainul Arifin (Universitas Islam Malang)
Agus Widarko (Universitas Islam Malang)
Arini Fitria Mustapita (Universitas Islam Malang)



Article Info

Publish Date
24 Aug 2023

Abstract

Abstract This study aims to determine the effect of gold savings products, brand image and gold prices on consumer decisions at PT. Pawnshop in the Dieng Office of Malang City. This study used a quantitative type, data collection method using a questionnaire and a total sample of 95 respondents and using multiple linear regression analysis method which was processed with the SPSS program. The tests used to analyze the data are the research instrument tests (validity and reliability tests), the normality test, the traditional assumption tests (multicollinearity and heteroscedasticity tests), the test for multiple linear regression, the hypothesis tests (simultaneous test and partial test), and the adjusted R-square test of the coefficient of determination.The results of this study indicate that there is a simultaneous influence between the variables of gold savings products, brand image and gold prices on customer decisions of PT. Pegadaian an important value of 0.000 < 0.05. A significant value of 0.000 < 0.05 is associated with the gold savings product variable, a significant value of 0.001 < 0.05 is associated with the brand image variable, and a significant value of 0.000 < 0.05 is associated with the gold price variable for pawn shop customers. Keywords : Gold Savings Products, Brand Image, Gold Prices And Customer Decisions. 

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Journal Info

Abbrev

jrm

Publisher

Subject

Economics, Econometrics & Finance

Description

E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya ...