EXPLORING FINANCIAL TECHNOLOGY’S IMPACT ON GENERATION Z TRANSACTION KNOWLEDGE

Samuel PD Anantadjaya (IPMI Business School)
Barick Ahmad Setiawan (Program Studi Administrasi Bisnis, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Sangga Buana)
Vivid Violin (Prodi Manajemen Pelabuhan, Politeknik Maritim AMI Makassar)
Irwan Moridu (Universitas Muhammadiyah Luwuk)
Muhsin N. Bailusy (Program Studi Manajemen, Universitas Khairun)

Jurnal Scientia
Vol. 12 No. 03 (2023): Education, Sosial science and Planning technique, 2023 (June-August)

This study examines the effect of Financial Technology (FinTech) on Generation Z's transactional knowledge as it relates to their digitally supported daily financial activities. A total of 57 randomly selected respondents completed an online questionnaire to collect data. The results of the data analysis indicate that the majority of respondents are female (91,2%) and between the ages of 17 and 25 (96%) (95%). Approximately 75.4% of respondents favor cash transactions, while 87.7% are aware of cashless transactions. The majority of respondents use various e-wallet applications, with OVO, DANA, and ShopeePay being the most popular options. E-wallets are predominantly used for online purchasing (35 respondents), although a small percentage also use them for consumptive shopping, credit purchases, money transfers, and game top-ups. The majority of respondents selected transactional features, such as fund transfers, as the most important aspects of fintech platforms. The results indicate that Generation Z has a solid grasp of Financial Technology and has actively adopted it in their financial activities.