Jurnal Bhakti Karya dan Inovatif
Vol 4 No 2 (2024): Jurnal Bhakti Karya dan Inovatif

Peningkatan Pelayanan Terhadap Masyarakat Melalui Pelatihan Empati dan Dasar Konseling pada Staf BAPAS Klas I Bandung

Astri Firdasannah (Fakultas Psikologi, Universitas Informatika dan Bisnis Indonesia)
Rina Ruth Polla (Unknown)



Article Info

Publish Date
15 Aug 2024

Abstract

Teenage prisoners who have passed 2/3 of their sentence participate in a parole period, where they are returned to their families and become clients of BAPAS. During the parole period, teenagers are obligated to report to their Probation Officers (PO). With the assistance of POs, it is hoped that these teenagers can maintain stability in their lives and refrain from repeating their offenses. POs have the responsibility to provide guidance to parole clients undergoing reintegration programs. However, executing this task is not easy. Therefore, a basic counseling training program for POs is highly necessary. This is realized through an in-house training program aimed at enhancing service to the community through empathy and basic counseling training. The training program on empathy and basic counseling proves effective in improving participants' knowledge about empathy and basic counseling, as evidenced by the increase in post-test scores regarding participants' knowledge of empathy and basic counseling.

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Journal Info

Abbrev

BhaktiKaryadanInovatif

Publisher

Subject

Humanities Education Social Sciences

Description

Jurnal Bhakti Karya dan Inovasi mencakup artikel pengabdian kepada masyarakat dalam bidang ilmu ekonomi manajemen dan akuntansi, sosial humaniora, sistem informasi, informatika, desain komunikasi visual, karya seni, dan ...