I Care : Jurnal Keperawatan STIKes Panti Rapih
Vol 4 No 2 (2023): I Care Jurnal Keperawatan STIKes Panti Rapih

Pengaruh Komunikasi Terapeutik Terhadap Kepuasan Pasien Di Ruang Rawat Inap Salah Satu Rumah Sakit Sawasta di Yogyakarta

Tarigan, Lady Agitha (Unknown)
Oktri Hastuti, Agustina Sri (Unknown)
Widianti, Christina Ririn (Unknown)



Article Info

Publish Date
09 Oct 2023

Abstract

Abstract Background: Therapeutic communication is one of the activities where nurses assist patients in overcoming the problems experienced and emotional to achieve patient recovery. Objective : to determine the correlation of nurse therapeutic communication against inpatient satisfaction in the nursing room at the Santa Elisabeth Hospital. Methods : Correlative descriptive method, using a cross sectional approach, purposive sampling was carried out from March to July 2021 with 47 respondents using a questionnaire, and data analysis using the Spearmen correlation test through SPSS. Results :univariate analysis, mostly 23 (53.4%) patients said that therapeutic communication was in the poor category and most of the patients' satisfaction as many as 27 (67.4%) were in the low category. The results of the bivariate analysis obtained a significance number or probability number 0.003 <0.05, then there is an influence of therapeutic communication on patient satisfaction in the Inpatient Room of Santa Elisabeth Hospital. Conclusion : There is a relationship between nurses' therapeutic communication and the satisfaction of inpatients in Santa Elisabeth Hospital. Suggestion: as an evaluation material and also input in providing useful nursing services to improve the quality of hospital services

Copyrights © 2023






Journal Info

Abbrev

jurkes

Publisher

Subject

Education Health Professions Nursing Public Health

Description

Jurnal keperawatan STIKes Panti Rapih Yogyakarta adalah jurnal keperawatan yang diterbitkan oleh STIKes Panti Rapih Yogyakarta. Jurnal ini diterbitkan secara berkala 2 kali dalam setahun yaitu setiap bulan maret dan oktober. Jurnal keperawatan STIKes Panti Rapih merupakan media ilmiah untuk ...