International Journal of Supply Chain Management
Vol 13, No 1 (2024): International Journal of Supply Chain Management (IJSCM)

Implementing A Scorecard Scale in a Service Company: Case of a Moroccan Service Company

Farissi, Aicha (Unknown)
Jordan, Yeno Wora Lee (Unknown)

Article Info

Publish Date
27 Feb 2024

Abstract

This article focuses on the implementation of a Balanced Scorecard in a service company, examining its potential impact on performance improvement. Delving into the theoretical foundations of business performance management and the Balanced Scorecard, the first part of the work provides a comprehensive understanding of its implementation approach. The practical section offers insights into the company's situation through a post- implementation SWOT analysis, shedding light on the tangible outcomes of adopting a Prospective Dashboard. This exploration contributes valuable perspectives to the ongoing discourse on management practices in the face of dynamic global challenges.

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Journal Info
International Journal of Supply Chain Management
Website

Abbrev

IJSCM

Publisher

ExcelingTech

Subject

Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

Description

International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts ...