Idaarah: Jurnal Manajemen Pendidikan
Vol 7 No 2 (2023): DESEMBER

MANAJEMEN KETATAUSAHAAN DALAM MENINGKATKAN MUTU PELAYANAN ADMINISTRASI

Achruh, Andi (Unknown)
Haslindah, Haslindah (Unknown)
Rasyid, Muhammad Rusydi (Unknown)
Kasmawati, Kasmawati (Unknown)



Article Info

Publish Date
02 Dec 2023

Abstract

The purpose of this study is to explore the planning, implementation and challenges involved in improving the quality of administrative services at SMK Negeri 1 Sinjai. The research method used was qualitative with a phenomenological approach. Data were collected through interviews, observations, and documentation. The research findings indicated that the planning of administration at SMK Negeri 1 Sinjai involved the formulation of tasks and functions of administrative services, goal setting, job evaluation, resource allocation, procurement of facilities and infrastructure, as well as problem-solving. The implementation of administration was conducted well, starting from planning, execution, management and supervision. Administrative activities included personnel administration, financial administration, data and information administration, facility and infrastructure administration, as well as correspondence and archiving. The challenges in improving service quality at SMK Negeri 1 Sinjai were identified as a lack of human resources in the administrative staff and network connectivity issues, which could hinder the service process at the school. The implications of this study are the functioning of the administration management system, improvement in the quality of school administrative services and the establishment of collaboration among administrators, educators and students in achieving these goals.

Copyrights © 2023






Journal Info

Abbrev

idaarah

Publisher

Subject

Religion Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

Description

Islamic Education Management, leadership, school management, knowledge management which covers textual and fieldwork investigation with various perspectives of Education, philosophy, history, theology, sociology, anthropology, political science and ...