Sinergi
Vol 28, No 2 (2024)

Usability Evaluation for Mobile Health Application: Systematic Literature Review

Septiani, Winnie (Unknown)
Rahmawati, Novia (Unknown)
Safitri, Dian Mardi (Unknown)
Luis, Martino (Unknown)



Article Info

Publish Date
03 May 2024

Abstract

Health applications have unique characteristics compared to other applications. This application is needed to support the health of users/families with various facilities provided according to their functions and objectives. Usability measurement is carried out to evaluate the successful use of the application using various usability criteria. This study aimed to identify, analyze, and synthesize the usability evaluation of a mobile health application. The review was carried out on 65 selected papers from 799 usability papers from the Web of Science and Scopus in the 2013 to 2023 time period. The Systematic Literature Review approach used is the Preferred Reporting Item for Systematic Reviews and Meta-Analysis (PRISMA). Based on the review results, it was identified that usability measurement on mobile health applications aims to validate system design, compare usability methods, improve application performance, and evaluate usability. Meanwhile, mHealth apps mostly function for treatment and self-care/self-management. Most of the reviewed papers used the general public as respondents. The respondents or participants in these studies are diverse and can be categorized into five groups: patients, healthcare professionals, older adults, experts, and the general public. Most of the research aims to evaluate usability with the most widely used method, the System Usability Scale, which is equipped with other supporting methods.

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Journal Info

Abbrev

sinergi

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering

Description

SINERGI is a peer-reviewed international journal published three times a year in February, June, and October. The journal is published by Faculty of Engineering, Universitas Mercu Buana. Each publication contains articles comprising high quality theoretical and empirical original research papers, ...