International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Vol. 3 No. 10 (2024): SEPTEMBER

THE EFFECT OF DRINKING WATER QUALITY AND PRICE ON CONSUMER SATISFACTION AT THE HIKMAH BARU REFILL DRINKING WATER DEPOT

Ririn Pandani (Unknown)
Yanita (Unknown)
Cut Sukamawati (Unknown)
Risna Dewi (Unknown)
Lisa Iryani (Unknown)



Article Info

Publish Date
30 Sep 2024

Abstract

This study aims to determine the effect of drinking water quality and price on consumer satisfaction at the Hikmah Baru refill drinking water depot, Simpang Empat Village, Simpang Empat District, Asahan Regency. Where currently the refill drinking water depot has begun to develop rapidly and is very important for the lives of the surrounding community. This study uses primary data with non-probability sampling which is distributed to a sample of 100 respondents. The analysis method used is the instrument test and the classical assumption test as well as the multiple linear regression test using the help of SPSS version 29 software. The results of the test obtained Drinking Water Quality significantly influences consumer satisfaction. This is known from the sig value. which is 0.001 <0.05. Furthermore, the results of the test obtained that price significantly influences consumer satisfaction. This can be seen from the significant value of the price variable, namely sig. of 0.001> 0.05. In accordance with the results and existing theories, it can be concluded that the variables Drinking water quality and price significantly influence consumer satisfaction.

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Journal Info

Abbrev

ijset

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education

Description

International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) is an international journal that publishes popular articles in the fields of Social Science, Education, Economics, Agricultural Research, and Technology. IJSET is published every month in ...