eCo-Buss
Vol. 7 No. 2 (2024): eCo-Buss

The Influence of Artificial Intelligence (AI) and Information Communications Technology (ICT) on Employee Mental Health With Technostress as Mediation in Generation Z Employees in West Kalimantan

Doni Bagaskara (Universitas Tanjungpura)
Hasanudin Hasanudin (Universitas Tanjungpura)
Karsim Karsim (Universitas Tanjungpura)
Maria Christiana Iman Kalis (Universitas Tanjungpura)
Ilzar Daud Iman Kalis (Universitas Tanjungpura)



Article Info

Publish Date
10 Dec 2024

Abstract

This study investigates the influence of artificial intelligence (AI) and information system quality (ICT) on the mental health of Generation Z employees in West Kalimantan, with a specific focus on technostress as a mediating factor. The research uses an explanatory quantitative approach, employing a partial least squares-based structural equation model (PLS-SEM) via SmartPLS 4 software. The sample consists of 200 Generation Z employees, selected through purposive sampling based on age (18-27 years) and experience using AI and ICT for at least one year. The study reveals that AI positively and significantly affects employee mental health, while ICT has a negative and insignificant impact on employee mental health. Furthermore, technostress positively and significantly mediates the relationship between AI, ICT, and mental health. This research provides evidence that the effective use of AI and ICT, combined with proper technostress management, can enhance employee well-being and productivity, fostering innovation and efficiency in West Kalimantan’s workforce, ultimately positioning the region to leverage Generation Z’s digital skills to drive economic growth and attract investment in emerging tech sectors.

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Journal Info

Abbrev

eb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Focus on the development of economic sciences especially ECommerce and Business, both scientific and practical review, so it is expected to become a scientific medium for the creation of integration between theoretical studies and practical studies for the development of economic science in various ...