Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK)
Vol 11, No 1 (2022): Januari 2022

PENGARUH PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA ONLINE SHOP AA_SPEEDSHOP

Winarni, Silvia (Unknown)
Witarsa, Witarsa (Unknown)
Budiman, Jumardi (Unknown)



Article Info

Publish Date
10 Jan 2022

Abstract

AbstractThis thesis is entitled "The Effect of Promotion and Service Quality on Consumer Purchase Decisions at the AA_SPEEDSHOP Online Shop". The problem in this research is "How do promotions and service quality affect consumer purchasing decisions at the AA_SPEEDSHOP online shop". The research method used is descriptive method. The form of research is quantitative description. Data collection techniques in this research are: indirect communication with data collection tools, questionnaires, documentary studies with data collection tools, data archives. The results of the study are: from the results of the research the influence of promotion and service quality have a significant effect on consumer purchasing decisions at the online shop AA_SPEEDSHOP and in terms of sub-problems, it can be concluded that: 1) Promotion has a significant effect on consumer purchasing decisions at the online shop AA_SPEEDSHOP. 2) There is an influence partial promotion on consumer purchasing decisions at the online shop AA.3) There is a partial effect of service quality on consumer purchasing decisions at the online shop AA_SPEEDSHOP.4) There is a simultaneous effect of promotion and service quality on consumer purchasing decisions at the online shop AA_SPEEDSHOP, the results of calculations using the help of SPSS version 18 obtained that this equation model has a significance value of 0.000 0.05. 5) Promotion and service quality variables simultaneously have a significant effect on the dependent variable of Consumer Purchase Decisions at the online shop AA_SPEEDSHOP.Keyword : Promotion, Service Quality, Consumer Purchase Decision on online shop AA_SPEEDSHOP

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Journal Info

Abbrev

jpdpb

Publisher

Subject

Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Mathematics Other

Description

Journal of Pendidikan dan Pembelajaran Khatulistiwa (JPPK) is a peer-reviewed journal which focuses on topics related to education and science in various teaching and learning fields. JPPK invites researchers, lecturers, teachers from various levels such as elementary and secondary levels of ...