Greenation International Journal of Tourism and Management
Vol. 1 No. 4 (2023): (GIJTM) Greenation International Journal of Tourism and Management (December 20

Research Study on the Satisfaction Level of Uber Users with Respect to Ahmedabad City

Deep P, Baraiya (Unknown)
Rajapara, Monil (Unknown)
Sinh Zala, Harshvadhan (Unknown)
Patel, Kavya (Unknown)
Chauhan, Rahul (Unknown)
Maseleno, Andino (Unknown)
Rizal Isnanto, R (Unknown)



Article Info

Publish Date
29 Feb 2024

Abstract

This study investigates user satisfaction among Uber users in Ahmedabad, India, focusing on key factors such as digital media consumption, the impact of the COVID-19 pandemic on household income, spending priorities, binge-watching habits, and perceptions of work-life balance. Using ANOVA analysis, significant differences were found in users' feelings of being overwhelmed by work and personal responsibilities, while other factors showed uniformity across demographic groups. These findings highlight the influence of socioeconomic factors on digital life balance, emphasizing the need for tailored strategies to enhance user satisfaction. By contributing to the understanding of the sharing economy's impact on urban mobility, this research provides valuable insights for improving user experiences in similar contexts. Future studies should consider longitudinal trends and cross-cultural comparisons to further enrich this evolving field.

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Journal Info

Abbrev

GIJTM

Publisher

Subject

Economics, Econometrics & Finance

Description

Greenation International Journal of Tourism and Management (GIJTM) is a scientific journal in the field of tourism and management published and managed by Greenation Research & Yayasan Global Resarch National. This journal aims to disseminate information on research and development results, studies, ...