Jurnal Aktor
Vol 4, No 1 (2024): Oktober

INNOVATION OF POPULATION ADMINISTRATION SERVICES IN INTEGRATED ADMINISTRATIVE SERVICES (PATENT) IN MAKASSAR CITY

Sakawati, Herlina (Unknown)
Chairunnisa, Tarisca Amelia (Unknown)
Nur, Andi Cudai (Unknown)



Article Info

Publish Date
01 Oct 2024

Abstract

This study aims to innovate in population administration services in Integrated Administrative Services (PATEN) in Rappocini District, Makassar City, in this study using the theory of Rogers (1983) the characteristics of innovation, namely: a). Relative Advantage (relative suitability), b) Compatibility (suitability), c). Complexity, d). Trialibility, and e). Observability. This type of research is qualitative research with data collection techniques, namely observation, interviews, and documentation. The data obtained from the results of the research were processed using data reduction data analysis techniques, data presentation and conclusion drawn. The results of the study show that Innovation in Population Administration Services in Integrated Administrative Services (PATEN) in Rappocini District, Makassar City is already in the good category when viewed from several indicators, namely: Relative Advantage (relative suitability), Compatibility (suitability), Complexity (complexity), Trialibility (trial), and Observability (observability). However, it needs to be optimized on the Complexity indicator so that adopters are more aware of the extent to which this innovation will be used in the future.

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Journal Info

Abbrev

Aktor

Publisher

Subject

Social Sciences

Description

JURNAL AKTOR is a high-quality open-access and peer-reviewed research journal with p-ISSN 2808-4365, and e-ISSN 2808-5167. JURNAL AKTOR providing a platform that welcomes and acknowledges high quality empirical original research papers about is a publication media to channel the scientific work of ...